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Claims Specialist

Claims Specialist

EXLKochi, Kerala, India
2 days ago
Job description

Essential Functions

  • Reviewing and adjudicating medical claims for payment, determining coverage and appropriate coding and verifying information for accuracy.
  • Evaluate and process claims in accordance with company policies and procedures, as well as to productivity and quality standards.
  • Interprets and processes routine and claims including CMS 1500 and UB04.
  • Reviews and analyzes Physician / Hospital contract for correct payment method in-process claims in order to identify and resolve errors prior to final adjudication.
  • Analyzing historical claims for patient and provider for correct adjudication.
  • Possess good Knowledge of medical terminology, coding and claims processing.
  • Consistently maintains production and quality standards based on quality control expectations.
  • Adaptability in cross training and multiple tasking.
  • Assists claimants, providers, and clients with problems or questions regarding their claims and / or policies.
  • Analyzing patient information in order to ensure payment accuracy.
  • Prepares and prints drafts for payment of claims, refund requests and verifies that payments have been made.
  • Consistently maintains production and quality standards based on quality control expectations.

Primary Internal Interactions

  • Actively participate in the team meetings, discussions and provide inputs
  • Calibrate, Cooperate and support the team in pursuit of achieving and exceeding team goals
  • Primary External Interactions

  • Email Communication
  • Verbal communication during Trainings or ON Query Calls
  • Skills

    Technical Skills

  • Working knowledge of MS office (Word, Excel and Power point) and Internet / Outlook
  • Process Specific Skills

  • Minimum experience of 1 to 3 years in US Healthcare claims processing / adjudication or medical billing with good performance records.
  • Soft skills (Desired)

  • Good communication skills, both verbal and written
  • Aptitude and keen eye for details
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    Specialist • Kochi, Kerala, India

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