Application Support Engineer_Network Infrastructures

Job Description : 9 BDC7C

Load Balancer Management :

Design, configure, Implement F5 load balancers (LTM, GTM / DNS) to optimize the distribution of network traffic and ensure high availability of services.

Troubleshooting Respond to and resolve complex issues during implementation / HyperCare phase, including performance degradation, connectivity issues, and security incidents related to load balancing.

Performance Tuning & Optimization : Monitor and analyze the performance of the load balancing infrastructure, identifying opportunities for tuning and optimization to enhance efficiency and reliability.

Security & Compliance : Implement and maintain security best practices, including SSL / TLS offloading, DDoS mitigation, and web application firewall (WAF) policies using F5 solutions.

Ensure compliance with enterprise security standards and industry regulations.

Documentation & Reporting : Create and maintain detailed documentation of load balancing configurations, network topologies, and operational procedures.

Provide regular reports on system performance, capacity, and incidents.Collaboration & Support : Collaborate with cross-functional teams, including network engineers, system administrators, application developers, and cybersecurity specialists, to deliver seamless network services.

Provide technical guidance and mentoring to junior network engineers.Vendor & Stakeholder Management : Interface with vendors for technical support, product evaluations, and updates. Communicate effectively with stakeholders to understand business requirements and translate them into technical solutions.

Education : Bachelor's degree in Computer Science, Information Technology, or related field.

Equivalent work experience may be considered.

Experience :

Minimum of 7-9 years of experience in network engineering, with at least 3 years focused on F5 load balancing solutions in an enterprise environment.

Extensive experience with F5 technologies, including LTM, GTM / DNS.

Proven experience in managing large-scale, complex network environments with a focus on high availability and performance.

Certifications : F5 Certified BIG-IP Administrator (F5-CA) preferred.

Advanced F5 certifications (F5-CTS, F5-CSE) preferred.

Other relevant certifications (e.g., CCNA, CCNP, CISSP) are a plus.Skills : In-depth knowledge of networking protocols (TCP / IP, DNS, HTTP / HTTPS, SSL / TLS).

Proficiency in network design and troubleshooting using tools such as Wireshark, TCPdump.