Head of Reporting GSSC

Cradlepoint is seeking a highly skilled and dynamic Head of Reporting to lead our GSSC Operations team. This is a pivotal Line Manager position requiring close collaboration with Market Area (MA), Business Area (BA), and Group Function (GF) stakeholders. You will need exceptional verbal and written communication skills, a robust understanding of customer project financials, and a strong drive to lead change alongside a motivated and engaged team.

What You Will Do : Key Responsibilities

• Lead the Analytics and Reporting team to enable fact-based decision-making by providing actionable insights and high-quality reports, including a global customer project portfolio.
• Build and manage internal / external relationships , involving all stakeholders from Market Areas, Solution Leads, and Service Delivery Units.
• Support Digitalization and Automation initiatives to enhance efficiency in existing tools, templates, and ways of working. This includes close collaboration with process owners to drive automation and data accuracy.
• Engage hands-on in Program / Project Governance, KPI / Data Analysis, Data research, visualizing, and interpreting data / information.
• Drive improvements through your own ideas , taking responsibility for the full range of activities related to benchmark processing and stakeholder value (data collections, pre-processing, automation, aggregation).
• Build, coach, and motivate the team to foster an open and encouraging team atmosphere.
• Drive Competence and Career Management within your team, acting in alignment with Cradlepoint's Leadership Framework and organizational values.

What You Will Bring : Required Qualifications

Highly Desirable Skills & Experience

Skills Required

Leadership Skills, Data Analysis, Problem-solving, Analytical Abilities, Stakeholder Management, Project Management