Senior Associate - Resolution
Visit Healthnagpur, maharashtra, in7 hours ago
Job descriptionComprehensive & Flexible OPD Benefits : Visit offers unlimited access packages for employees and dependents, covering mental health, nutrition, diagnostics, and doctor consultations. Integrated Platform : Combining primary and secondary care, our platform connects corporates, insurers, and retailers, making healthcare seamless and holistic. Engagement & Gamification : AI-driven insights, step challenges, and rewards (FitCoins) drive high engagement and builds lasting healthy habits. 24 / 7 Accessibility : Accessible health support anytime, designed to address India’s diverse healthcare needs. Expanding Primary Care Access : Serving over 5 million users with 1.5 million annual health checkups, 500,000 doctor consultations, and 200,000 pharmacy orders. Strategic Partnerships : Collaborations with leading insurers and doctors, reaching 2,500 major corporations and MSMEs. Technological Innovation : Introduced India’s first cashless OPD insurance program in partnership with Apollo Munich, with a network of over 35,000 doctors. Awards & Recognition : Honoured in Forbes 30 Under 30 Asia (2020) and BITSAA Global 30 Under 30 (2022). Funding Success : Secured over $40 million in investments to drive growth and service expansion. Working closely with Operations and Customer Support teams to understand user grievances and pain points Doing RCA of all escalations and getting back to users with a proper solution Ensuring that all communication threads with internal and external stakeholders are closed and the user does not need to come back twice for the same query Analyzing data thoroughly to identify trends and get meaningful insights Identifying gaps in processes leading to escalations and suggesting changes Have 2+ Years of experience in Customer Support or Control Tower roles. Have worked in E-com / Q-com companies and comfortable with a fast paced environment. Be okay with ambiguous problem statements. Demonstrate a customer-first approach.
About Us
Visit Health is a pioneering health-tech platform founded in 2016 by BITS Pilani alumni dedicated to making healthcare accessible, affordable, and preventive. Originating as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions families. Our services range from physical and mental wellness to OPD benefits, empowering both individuals and corporations to prioritize well-being.
Our Core Offerings
- Employee Assistance Program (EAP) : Mental health support services for a balanced work-life experience.
- Personalized Health Plans : Tailored wellness programs with fitness, meditation, and nutritional guidance.
- Health Check-ups & Screenings : Preventive check-ups and vaccinations for proactive health management.
- Comprehensive Wellness Programs : Designed to boost morale, productivity, and holistic employee health.
- Preventive & OPD Care : Seamless primary care and OPD services, reducing out-of-pocket expenses through cashless OPD benefits.
Founding Team
The founding team — Chetan Anand, Anurag Prasad, Vaibhav Singh, and Shashvat Tripathi — established Visit Health to bridge the healthcare gap in India. Driven by their experiences with limited healthcare access in Pilani, they have built Visit Health into a platform that advocates quality, accessible healthcare for everyone.
What Sets Us Apart
Key Milestones & Achievements
Future Vision
Visit Health aims to further strengthen India’s primary care infrastructure, expand its corporate and insurer partnerships, and introduce advanced health tech solutions. With a focus on universal health coverage, we’re committed to making healthcare accessible for all employees and their families, supporting them in leading healthier lives.
Visit Health — Empowering workplaces with accessible, affordable, and impactful healthcare.
We are looking for energetic individuals to join our Resolution team.
As part of your day-to-day work, you will be :
Must Have’s :
Immediate Joiners Preferred. Healthcare experience would be an added advantage.
Create a job alert for this search
Senior Associate • nagpur, maharashtra, in
Related jobs
![Senior Associate - Claims [T500-21212]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobrapido-pms&company_name=Arch%20Global%20Services%20India)
- Promoted
Operations Associate- US
AmberNagpur, IN Operations Associate (US Region).Long-term accommodation booking platform for students (think.Amber helps 80M students worldwide, find and book full-time accommodations near their universities, wit...Show moreLast updated: 30+ days ago
- Promoted
Revenue Operations Associate
Scrut AutomationNagpur, IN Job Title : Revenue Operations Associate.Scrut Automation is a global leader in Governance, Risk, and Compliance (GRC).Our mission is to help modern enterprises move beyond simple checklists to buil...Show moreLast updated: 28 days ago
- Promoted
- New!
Senior Associate
United HR Solutions Pvt. Ltd.nagpur, maharashtra, in Com / MBA (Finance) / CA Inter / CA / ACCA.Assist in execution of audit engagements (statutory, group, and internal audits).
Perform substantive audit testing, analytical reviews, and verify financi...Show moreLast updated: 7 hours ago
- Promoted
- New!
Valuation Associate – Dispute Resolution
Futurity Valuation Advisory LLPnagpur, maharashtra, in We’re Hiring | Valuation Associate – Dispute Resolution.Are you passionate about valuations, financial modeling, and bringing analytical clarity to complex disputes?.
We’re looking for a Valuation A...Show moreLast updated: 7 hours ago
- Promoted
Senior Associate
ConfidentialIndia At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ...Show moreLast updated: 10 days ago
- Promoted
- New!
Senior Associate - Claims [T500-21212]
Arch Global Services Indianagpur, maharashtra, in Arch) is a leading global insurer with operations in more than a dozen countries.We write insurance, reinsurance and mortgage insurance on a worldwide basis, and our customers value us as an innova...Show moreLast updated: 7 hours ago
- Promoted
- New!
Associate Director Strategic Sourcing
AdalvoNagpur, IN At Adalvo, we're not just a company - we're a team of passionate people driven by our mission to consistently deliver high-quality products and services to our partners.
We are looking for an enthus...Show moreLast updated: 11 hours ago
- Promoted
Senior Associate - Transaction Advisory
Bahwan CyberTekChennai, Republic Of India, IN Senior Associate Transaction Advisory Services (TAS).This role involves conducting buy-side and sell-side due diligence, working capital analysis, and assisting in the preparation of client deliver...Show moreLast updated: 25 days ago
- Promoted
Senior Associate - Audit
Grant Thornton INDUSnagpur, maharashtra, in As a Senior Associate, professional will be leading engagement and responsible for performing audit under remote service delivery model by following Grant Thornton Audit approach, methodology and t...Show moreLast updated: 27 days ago
- Promoted
Associate / Senior Associate
Nation with NaMonagpur, maharashtra, in We are India's leading political consulting organization dedicated to provide high quality professional support for political campaigns.
We strongly believe that the nation will best benefit from an...Show moreLast updated: 30+ days ago
- Promoted
- New!
Associate / Sr. Associate / Manager
Nation with NaMonagpur, maharashtra, in We are India's leading political consulting organization dedicated to provide high quality professional support for political campaigns.
We strongly believe that the nation will best benefit from an...Show moreLast updated: 11 hours ago
- Promoted
Associate
Roc360Chennai, Republic Of India, IN Roc360 is a financial services and asset management platform for residential property investors in.The company connects fragmented loan markets with institutional capital through a branchless netwo...Show moreLast updated: 6 days ago
- Promoted
Associate Transaction Services
CohnReznickNagpur, IN The Transaction Advisory Services team, part of Cohn Reznick Professional Services’ Advisory (“CRPS Advisory”), manage and supports buy-side and sell-side transaction advisory engagements, providin...Show moreLast updated: 1 day ago
- Promoted
- New!
Associate Director - Client Servicing
FoxyMoronnagpur, maharashtra, in Lead and coordinate the strategic planning and execution processes to ensure client satisfaction, team productivity, and business growth.
Strategic Planning and Communication : .Develop and communicat...Show moreLast updated: 7 hours ago
- Promoted
Transaction Advisory Services Senior Associate
GR8 Global IndiaRepublic Of India, IN Top 100 CPA firms in the United States with the objective of coming together and redefining how talent acquisition best practices can provide additional value to our partners.We believe that there ...Show moreLast updated: 6 days ago
- Promoted
Senior Associate, Data Management
KMK Consulting Inc.Nagpur, IN KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.
Our data analytics and software platform...Show moreLast updated: 30+ days ago
- Promoted
Senior Tax Associate
ElevateNagpur, IN Elevate LLC is a national platform built to partner with growth-focused accounting, tax and advisory firms.Our mission is to empower entrepreneurial firms and their leaders by providing the capital...Show moreLast updated: 30+ days ago
- Promoted
Senior Solution Consultant
ComplianceQuestNagpur, IN Solution Consultant plays a critical role in the success of the Implementation Services team.Solution Consultant is to provide product recommendations and configurations, ensuring proactive communi...Show moreLast updated: 30+ days ago