Dear Candidates,

Genpact hashtag#Gandhinagar hashtag#Gujarat is conducting mega walkin drive on 7th & 9th December.

Job Opportunity : Non-Voice Customer Service (Freshers)

Location : Gandhinagar, Gujarat (Office-based)

Job Type : Full-Time

About the Role :

We are looking for enthusiastic and customer-focused individuals to join our Non-Voice Customer Service team. This is a great opportunity for fresh graduates looking to start their career in customer service.

Key Responsibilities :

Provide efficient support to customers via email, chat, or other non-voice channels.

Resolve customer inquiries, issues, and complaints with accuracy and professionalism.

Ensure timely resolution of customer issues while maintaining a high level of customer satisfaction.

Work with internal teams to ensure seamless service delivery.

Requirements :

Freshers with a graduate degree (any field).

Basic knowledge of the customer service domain.

Comfortable working in rotational shifts.

Ability to work in a team and handle multiple tasks effectively.

Strong communication skills (written & spoken).

Walk-In Interview Details :

Date : 7th & 9th December 2024

Time : 11 : 30 AM to 2 : 00 PM

Venue : ICA Gandhinagar, 201, Second Floor, Meghmalhar Complex, Sector 11, Gandhinagar, Gujarat 382011 .

How to Apply :

Walk-in for an interview on the given dates with your 2 updated resume.

• Please carry an Original Hardcopy Aadhar card.

Regards,

Aalia Khan