Job Description
Reports to : State Head / State Program Manager
Team : State Project teams
Location
: Mumbai, Maharashtra
Tenure : One year contract (renewable based on performance and budget availability)
We are seeking suitable candidates for the position of Program Manager based in Mumbai. It is a critical role in program team of HelpAge India and requires frequent travel across the state for implementation, monitoring, reporting of program interventions. This role will be responsible for on-ground program implementation, ensuring timely and quality delivery of services across project locations in Maharashtra. The Program Manager will very work closely with field teams, local stakeholders, and internal departments to ensure that program activities are done in time and objectives are met effectively and efficiently.
Key Responsibilities
Project Design and Development
- Understand the project activities, outputs and outcomes
- Lead and contribute to the end-to-end designing of projects, from ideation to execution, ensuring alignment with organizational goals and community needs.
- Collaborate with internal team and external stakeholders to define project scope, objectives, deliverables, and timelines.
- Integrate innovative approaches and best practices to enhance project effectiveness and sustainability.
Program implementation and field level coordination
Lead and oversee the day-to-day execution of program activities across assigned districts.Ensure timely delivery of project outputs in line with agreed plans and donor requirements.Provide hands-on support and guidance to field teams to troubleshoot challenges and improve service delivery.Regular field visits to monitor progress, ensure quality standards, and gather feedback from communities. Facilitate community engagement and ensure participation of older persons in program planning and feedback.Support State Head and collaborate with Resource Mobilization team to explore funding opportunities, especially CSR and local funds.Generate program data and content for donor acquisition and reportingSupport State Head in conducting risk assessment of programs, propose actions and incorporate risk mitigation strategies in planning.Monitoring Reporting and Documentation
Prepare detailed budgets for all projects, ensuring optimal allocation and effective use of resources.Coordinate with implementation team to implement on ground programs, ensuring timely spends and financial as well as program reportingTrack program progress using internal tools and formats; ensure timely data collection and reporting. Support the preparation of monthly, quarterly, and annual reports for internal and donor use.Monitor expenditures and ensure financial compliance with internal policies, statutory and donor requirements.Team management
Coordinate the work of reportees and project staff to ensure project timelines and quality are adhered toBuild the capacity of field teams through on-site and offsite mentoring and training sessionsWork closely with the mission teams to strengthen program integration.Requirements
Education / Skills / Experience required :
Master’s degree in Social Work, Public Health, Development Studies, Rural Management, or a related field.5–8 years of relevant experience in program management, preferably in the development or NGO sectorExperience of working at the grassroots level and with marginalized communities, working with the older people will be added advantage.Excellent communication skills, both written as well as oralGood presentation and PR skillsAdept at using computers and advance technologyShould be sensitive to the cause of the organisationDisclaimer : The Job Description above is not an exhaustive list of skills, efforts, duties, and responsibilities associated with the position.
Requirements
5–8 years of relevant experience in program management, preferably in the development or NGO sectorExperience of working at the grassroots level and with marginalized communities, working with the older people will be added advantage.Excellent communication skills, both written as well as oralGood presentation and PR skillsAdept at using computers and advance technologyShould be sensitive to the cause of the organisation