Operations Associate

What will you do at Fynd

• Process customer orders accurately through the platform / panel.
• Identify, address, and resolve order-related and operational issues promptly.
• Pick up orders from brand stores located within the mall premises.
• Ensure correct packaging and timely dispatch of products.
• Maintain consistent and clear communication with the central Operations team.
• Troubleshoot application issues for internal and external users.
• Coordinate with ground staff to ensure SLAs (Service Level Agreements) are consistently met.
• Collaborate with logistics partners and internal teams to streamline deliveries.
• Prepare and maintain operational reports (daily, weekly, monthly) for performance tracking and insights.

Some Specific Requirements

Skills Required

Data Analysis, Process Optimization, Inventory Management, Supply Chain, Project Coordination