Import Customer Service

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Export Customer Service Representative based in Dubai. The Export Customer Service Representative will be responsible for managing customer inquiries, resolving issues, ensuring customer satisfaction, and maintaining high levels of customer service and experience. Daily tasks include handling phone calls, providing accurate shipping information, processing export documentation, coordinating with various departments, and supporting customers throughout the export process to ensure a smooth and efficient experience.QualificationsCustomer Support, Customer Service, and Customer Experience skillsPhone Etiquette and Customer Satisfaction skillsExcellent communication and interpersonal skillsAbility to multitask and prioritize in a fast-paced environmentProficiency in Microsoft Office Suite and other relevant softwareExperience in export logistics or a related field is a plusBachelor's degree in Business Administration, Logistics, or a related field