Retail Store Manager

Job Summary :

We are seeking a highly motivated and experienced Retail Store Operations Manager to lead daily store operations, ensure outstanding customer experience, drive store profitability, and implement best practices across store teams. The ideal candidate should have strong leadership, operational, and people management skills within a retail environment.

Key Responsibilities :

1. Store Operations Management

• Oversee day-to-day operations of the retail store(s), ensuring seamless execution and adherence to SOPs.
• Monitor and manage store KPIs including sales, shrinkage, footfall conversion, ATV (Average Transaction Value), and UPT (Units Per Transaction).
• Ensure effective stock management, replenishment, and visual merchandising as per brand guidelines.

2. Team Leadership & Performance Management

3. Customer Experience & Relationship Management

4. Compliance & Standards

5. Reporting & Analytics

Key Requirements :

Skills Required

POS Systems, Ms Excel