Relationship Manager - NR Business

A Relationship Manager for Non-Resident (NR) Business is responsible for building and managing relationships with Non-Resident Indian (NRI) clients, focusing on acquiring new clients and serving existing ones to meet revenue targets. Key duties include providing financial solutions for their needs, cross-selling banking products, and resolving client issues to ensure high satisfaction and retention.

Core responsibilities

• Client acquisition and retention :  Acquiring new NRI clients through referrals and other channels, as well as maintaining strong relationships with existing clients.
• Financial solutions :  Providing tailored financial and investment solutions to meet client needs, such as asset products, loans, and wealth management.
• Revenue generation :  Meeting assigned revenue and sales targets by cross-selling products and services.
• Client servicing :  Serving as the main point of contact for clients, resolving queries, managing issues, and ensuring a positive customer experience.
• Relationship management :  Proactively engaging with clients through calls and emails, sharing insights on market trends, and tracking their financial activities.
• Internal coordination :  Working with other departments to provide seamless service and fulfill client needs.

Key skills and qualifications

Skills Required

Client Acquisition, Revenue Generation, Client Servicing, Client Relationship Management, Market Analysis, Data Analysis