ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. ‘AISATS’ is defined by its people – they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
Assistant Manager – Human Resources (HRBP)
Location : DELHI
JOB PURPOSE
The Assistant Manager – HR Operations (HRBP) plays a key role in supporting HR functions across airport operations. This role focuses on executing HR processes, supporting employee engagement, and ensuring compliance with HR policies and procedures in a fast-paced operational environment.
KEY RESPONSIBILITIES
HR Support & Execution
- Assist in implementing HR initiatives aligned with operational goals.
- Provide day-to-day HR support to operational teams and frontline managers.
Strategic HR Partnership
Collaborate with business leaders to understand workforce needs and align HR strategies with business objectives.Support organizational change initiatives and drive adoption of new processes or policies.Provide guidance on HR policies, labor laws, and best practices to managers.Employee Relations
Act as the first point of contact for employee queries and concerns, ensuring timely resolution.Drive employee engagement initiatives and contribute to building a positive workplace culture.Support grievance handling and disciplinary processes in line with company policies.HR Operations & Compliance
Ensure timely and accurate processing of attendance, leave, and payroll inputs.Maintain employee records and ensure compliance with labor laws and airport regulations.Performance Management
Facilitate performance appraisal processes, including goal setting, feedback, and development planning.Partner with managers to identify performance gaps and recommend interventions.HR Data & Reporting
Prepare HR reports and dashboards for internal reviews.Maintain HRIS data accuracy and support audits.EDUCATIONAL QUALIFICATIONS
Bachelor’s degree in Human Resources, Business Administration, or related field.Minimum : 4–6 years of overall HR experienceRelevant HRBP exposure : At least 2–3 years in a business partnering or generalist role Working knowledge of HR systems and labor law basics.PERSONAL CHARACTERISTICS & BEHAVIOUR
Strong communication and interpersonal skills.Detail-oriented with good organizational abilities.Ability to handle confidential information with integrity.Proficiency in MS Office and HRIS tools.