CRM Solutions Architect

TivonaGlobal Technologies is a Google Cloud Partner based in Chennai, offering services in the area of Cloud Computing, Application and Infrastructure Modernization. The company specializes in the automated deployment and management of application workloads on physical / virtual / cloud resources for greater efficiency and cost savings.

Role Description

This is a full-time in-office role for a Technical Architect at TivonaGlobal Technologies located in Chennai. The Technical Architect will be responsible for providing technical solutions to complex business problems for a SaaS-based CRM Platform, working closely with clients and development teams to implement solutions, developing high-level architectures and design documentation, and identifying and addressing technical risks and issues. Manage the implementation of technical solutions, provide project management, technical leadership, and guidance to internal teams and clients. Perform data mapping and data integration between diverse systems. This is part of a 24 X 7 Team and would require individuals to work in shifts.

Skills & Requirement

• Extensive knowledge of Solution Architecture and Consulting skills
• Experience in Software Development and Integration
• Knowledge on CRM Systems
• Strong understanding of Business Processes
• Excellent communication and interpersonal skills
• Strong problem-solving skills and ability to work under pressure
• Experience in the areas of Python, Micro Services, JSON, Rest API Design etc.
• Experience in PostGreSQL
• Experience with Linux, Cloud Computing, DevOps, and Application Modernization
• Experience with Google Cloud Platform
• Experience in Project Management, Knowledge on Customer Support Processes and systems
• Experience working with enterprise customers and complex technical environments.

Academic Qualification and Industry Experience