Digital solution advisor

Job Summary :

The Digital Solution Advisor is a part of the front-end sales / account management team at

High Radius and works closely with the Account Executive (AE) in day-to-day interactions with

the prospect / customer. The DSA will carry a Sales quota target and the primary responsibility is

to engage with the customers on existing solutions and accelerate deals through the sales

pipeline across the various sales stages to closure. High Radius follows a “Two-in-a-Box” model

where DSA and an Account Executive (AE) are involved in every interaction with a prospect /

customer.

The different stages of such a process usually include :

Initial connect and prospecting

Understanding prospect business needs and requirements

Creating and demonstrating value of High Radius products to prospects using Business

Cases / ROI models

Aligning with various stakeholders in the prospect’s organization

Preparing and reviewing contracts

Renewal of contracts

Proactive churn risk management

Escalation Management

Negotiation and closing the deal / opportunity

Key Responsibilities :

Work along with the AE to move deals / opportunities through the pipeline.

Interact with the prospect / customer on a day-to-day basis

Requirement gathering and Customer qualification via a systematic analysis of customer

business

Product demonstration to Finance department of Fortune 1,000 companies (CXO, VP,

Director Level audience)

Develop a detailed Cost Benefit ROI / Business Case model

Strategize / develop a plan to take on the competition and take deals / opportunities to

successful closure

Churn management - maximize customer satisfaction

Analyze customer tickets and coordinate with respective departments (support, product,

etc.) to be sure we are closing tickets and ensuring high customer satisfaction

Proactively manage customers to minimize churn

Skills & Experience Needed :

Prior Sales / Business Development / Pre-Sales / Consulting experience / Customer Success

Hands-on working experience with ERP software’s and / or cloud computing knowledge is

an advantage

3- 8 Years of experience is preferred

Experience in working with North American or European customers in a consultative sales

role would be an advantage

Prior Accounts Receivable knowledge would be an advantage Highly Organized and

Self Motivated

Possesses excellent communication and presentation skills

Comfortable interacting with CXO level employees of Fortune 1,000 companies

Excellent at teamwork and ability to work in a distributed delivery environment

Possesses and demonstrates high integrity and credibility as perceived by all those with

whom they will work

Strong intellect coupled with proficient commercial instincts

Unwavering focus on results / target

What You’ll Get :

• Competitive salary.
• Fun-filled work culture ( Equal employment opportunities.
• Opportunity to build with a pre-IPO Global Saa S Centaur