Security Operations Specialist

Position Title :  Security Consultant

Location : Indore Madhya Pradesh

Role Overview :

We are looking for a Security Operations Center (SOC) Manager with 4–8 years of hands-on experience in cybersecurity operations and incident management. The candidate will be responsible for managing a team of SOC analysts (mostly freshers) , ensuring smooth service delivery , and maintaining high-quality standards across all SOC processes and customer engagements.

This is a people + delivery management role , best suited for someone who enjoys mentoring junior analysts, driving operational excellence, and taking complete ownership of cyber security service delivery.

Key Responsibilities :

• Lead and manage a team of SOC Analysts (L1 / L2), providing day-to-day operational guidance, mentorship, and performance feedback.
• Ensure timely and effective monitoring, detection, analysis, and response to cyber security incidents.
• Oversee the end-to-end SOC service delivery including shift planning, SLA adherence, and client communication.
• Develop and maintain SOC runbooks, escalation procedures, and playbooks for common security scenarios.
• Coordinate with cross-functional teams (Incident Response, Threat Intel, IT Infrastructure) for effective incident handling.
• Review and validate alerts, incidents, and reports generated by analysts to ensure quality and accuracy.
• Conduct regular training sessions to upskill freshers and improve overall team capability.
• Participate in SOC tool optimisation (e.g., SIEM tuning, use-case development, dashboard / report creation).
• Act as the primary point of contact for client escalations and ensure proactive communication and issue resolution.
• Provide management reports and metrics related to SOC performance, incident trends, and team utilization.

Required Skills & Experience :

Preferred Certifications :

Skills Required

endpoint protection , Malware Analysis, Threat Intelligence, Network Security