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Client Acquisition Team Lead

Client Acquisition Team Lead

upGrad RekrutRepublic Of India, IN
8 days ago
Job description

Position Summary :

AGM – Closing role involves leading a team of Closing Managers, converting high-potential leads into successful closures, and ensuring a seamless and premium customer experience. The ideal candidate will have a deep understanding of the luxury residential real estate segment, strong team management skills, and a proven track record of driving sales conversions in a competitive market.

Key Responsibilities :

Team Leadership & Sales Supervision :

  • Lead, mentor, and manage a team of Closing Managers across multiple projects in SOBO.
  • Drive team performance by setting clear sales targets, tracking KPIs, and providing hands-on guidance.
  • Conduct regular training sessions to enhance product knowledge, sales techniques, and client servicing skills.

Client Engagement & Conversion Strategy :

  • Personally handle high-net-worth walk-ins and marquee clients, providing personalized consultations.
  • Guide the team in creating compelling sales narratives tailored to diverse customer segments, including HNIs, NRIs, and investors.
  • Oversee the entire closing cycle from inquiry to booking, documentation, and payment milestones.

    • Sales Operations & Reporting :

  • Monitor all team-level lead interactions, follow-ups, and sales status using CRM tools (Salesforce / SFDC).
  • Review and analyze sales funnel performance to ensure no prospect is lost due to lack of engagement.
  • Maintain up-to-date reports, MIS dashboards, and conversion trackers for management review.

    • Stakeholder Collaboration :

  • Act as a strategic liaison between Sales, Marketing, CRM, Legal, and Finance departments.
  • Provide valuable market feedback and buyer insights to tailor campaigns and optimize offerings.
  • Ensure alignment with RERA guidelines, regulatory approvals, and legal documentation workflows.

    • Market Intelligence :

  • Stay informed about competing projects, market pricing, and product offerings in the SOBO area.
  • Support the development of strategies for pricing, offers, and value propositions based on market insights.
  • Identify market challenges and proactively present strategic solutions to senior leadership.
  • Education : Graduate in any discipline;

    • MBA in Sales / Marketing preferred.

    Experience : 12–15 years of core residential real estate sales experience, including at least 3 years in a leadership role handling closings in prime locations in Mumbai.

    Skills :

  • Exceptional communication, negotiation, and leadership skills.
  • Demonstrated ability to close high-value deals and manage elite clientele.
  • Strong command of CRM systems (especially Salesforce), documentation, and RERA compliance.
  • Comprehensive knowledge of the luxury housing market, buyer behavior, and sales psychology.
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    Client Acquisition Lead • Republic Of India, IN

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