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Service Desk Associate
BCforwardJaipur, IN15 hours ago
Job descriptionProficiency in Service Desk Management. Excellent verbal and written communication skills. Willingness to work in shifts. Experience with CRM tools. Familiarity with ticketing systems and incident management. Strong teamwork and problem-solving abilities.
Walkin Drive Accenture - Gurugram .
Date- 13th Nov 2025
Venue - Ground Floor (Hiring Area), Tower 9 (DDC2A), Candor Unitech Infospace SEZ, Dundahera, Sector 21, Gurgaon (Gurugram), Haryana
Time - 1 PM to 5 PM
Skill required : Ticketing Systems, Incident Management, CRM (Customer Relationship Management), Communication.
Designation : Service Desk Associate
Qualifications : Any Graduation
Years of Experience : 0 to 1 years
Job Description :
We are seeking a dynamic and customer-focused Service Desk Associate with excellent communication skills and a strong commitment to providing high-quality support. The ideal candidate will be proficient in Service Desk Management and ready to work in a shift-based environment.
Responsibilities :
- Handle service requests, incidents, and user inquiries efficiently.
- Ensure timely resolution of issues and maintain customer satisfaction.
- Collaborate with team members to improve service delivery processes.
Must-Have :
Good to Have :
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Associate Service Desk • Jaipur, IN
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