Assistant Facilities Manager

About Us

We are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management. Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia, we are transforming how buildings operate with cutting-edge IoT technology.

Role Summary :

Responsible for overseeing and transforming soft services / housekeeping operations (cleaning) at client sites, using a framework-driven approach leveraging IoT smartclean technology. Acts as a cleaning operations specialist, deployed across multiple accounts, to assess gaps, design interventions, and drive tangible improvements with third-party vendors.

Key Responsibilities :

• Conduct day-0 audits of existing cleaning regimes at client accounts.
• Assess and document operational gaps : process, outcomes, manpower efficiency, and technology use.
• Design and implement a customised cleaning transformation plan using SmartClean IoT and Cleaning management platform to optimise hygiene, workflow, and resource allocation.
• Oversee daily performance and compliance of outsourced cleaning vendors; standardise best practices and monitor KPIs.
• Act as the primary point of contact for all client cleaning and housekeeping requirements, managing stakeholder feedback and continuous improvement activities.
• Develop SOPs and process manuals for smartclean-enabled cleaning regimes.
• Work closely with internal and vendor teams to drive technology adoption and ensure training and onboarding on IoT and Cleaning management platform.
• Review and analyze cleaning data reports; communicate findings and drive change through data-driven recommendations.
• Manage routine inspections, ensure compliance with client health, safety, and quality standards.
• Lead vendor evaluation, contract management, and operational troubleshooting for cleaning services.
• Prepare periodic reports for clients and management, highlighting performance, cost optimization, and innovation outcomes.
• Support account teams in business reviews related to cleaning operations and participate in procurement processes when onboarding new vendors.
• Guide and mentor site-level soft services staff.

Qualifications & Experience :

Deployment :

This role will require travel and multi-site presence across client locations. Expected to lead transformation mandates in cleaning operations and act as a subject matter expert for technology-led cleaning excellence initiatives.