Associate-Infrastructure

Company Description

Sutherland is a global provider of business process and technology management services, established in 1986 . The company specializes in digital transformation , offering analytics-driven solutions that enhance customer engagement and support the entire customer lifecycle. Sutherland combines human-centered design with advanced technologies to create exceptional brand experiences for its clients. Today, it operates in over 20 countries and employs more than 38,000 professionals worldwide.

Job Description

We are seeking a detail-oriented and analytical Associate-Infrastructure to join our dynamic IT team in Hyderabad, India. In this role, you will play a crucial part in maintaining and optimizing our organization's IT infrastructure, ensuring smooth operations and supporting our business objectives.

• Assist in the management and maintenance of network systems, servers, and cloud infrastructure
• Monitor system performance and troubleshoot issues to ensure optimal functionality
• Implement and maintain security measures to protect the organization's IT assets
• Collaborate with team members to design and implement infrastructure improvements
• Participate in the deployment and configuration of new hardware and software
• Assist in creating and maintaining documentation for IT processes and procedures
• Contribute to disaster recovery and business continuity planning
• Provide technical support to end-users as needed
• Stay current with emerging technologies and industry best practices

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

Server Management, Documentation, Troubleshooting, Network Administration, Automation, Scripting, Problem-solving