We are looking for a dedicated Network Security Support Engineer with 4 to 5 years of experience to provide technical support, monitoring, and troubleshooting for network security systems. The ideal candidate will ensure the security and integrity of enterprise networks by supporting firewalls, VPNs, intrusion detection / prevention systems (IDS / IPS), and other network security solutions.
Key Responsibilities :
- Monitor and maintain network security infrastructure including firewalls, VPNs, IDS / IPS, and other security appliances
- Provide 24 / 7 support and incident response for network security events and alerts
- Analyze, troubleshoot, and resolve network security issues promptly
- Perform security patching, configuration updates, and vulnerability assessments on network devices
- Collaborate with network and security teams to design and implement security controls and best practices
- Conduct regular security audits and compliance checks
- Manage firewall policies, access control lists (ACLs), and VPN configurations
- Document incidents, procedures, and system configurations for audit and knowledge management
- Assist in the investigation of security breaches and provide detailed reports
- Stay updated with the latest network security threats, vulnerabilities, and technologies
Required Skills :
4 to 5 years of hands-on experience in network security support and administrationStrong knowledge of firewall technologies (Checkpoint, Cisco ASA, Palo Alto, Fortinet, etc.)Experience with VPN technologies (IPSec, SSL VPN)Familiarity with IDS / IPS systems and security monitoring tools (Snort, Splunk, etc.)Understanding of TCP / IP, routing, switching, and network protocolsExperience with security incident response and threat analysisKnowledge of network security best practices and compliance standards (ISO 27001, NIST, GDPR)Proficiency in troubleshooting and problem-solving network and security issuesFamiliarity with scripting for automation (Python, Shell) is a plusExperience with security information and event management (SIEM) systemsPreferred Qualifications :
Certifications such as CCNA Security, CISSP, CEH, CompTIA Security+, or GIACExperience with cloud security and securing hybrid networks (AWS, Azure, GCP)Knowledge of endpoint security and malware protection solutionsFamiliarity with vulnerability management tools and processesExperience working in an ITIL-based service management environmentSoft Skills :
Strong analytical and troubleshooting skillsExcellent communication and interpersonal skillsAbility to work under pressure and handle multiple incidents simultaneouslyTeam player with a proactive and detail-oriented approachContinuous learner eager to stay updated with emerging security trendsSkills Required
Checkpoint, Cisco Asa, Palo Alto