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DE-Director Digital Transformation-GDSN02
DE-Director Digital Transformation-GDSN02EY Studio+ Nederland • Delhi, Delhi, India
DE-Director Digital Transformation-GDSN02

DE-Director Digital Transformation-GDSN02

EY Studio+ Nederland • Delhi, Delhi, India
5 days ago
Job description

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Job Title :

Director Digital Transformation (Cruise Maritime and Hospitality Industry)

Business Unit : EY GDS Tech Consulting

Practice : Digital Engineering

Role Summary :

As a Director in EY GDS Digital Engineering practice you will lead digital transformation initiatives for global clients in the Cruise and Maritime travel industry. You will be responsible for shaping and delivering complex digital strategies that enhance guest experience operational efficiency and sustainability for leading cruise operators port ecosystems and travel value chains.

This is a client-facing leadership role that combines industry insight digital acumen and consulting excellence to deliver measurable business impact and strengthen EYs position as a trusted advisor in the travel and hospitality sector.

Key Responsibilities :

Client & Market Leadership

  • Act as the digital transformation leader and strategic advisor for C-suite executives in global cruise and maritime travel organizations.
  • Develop and deliver digital strategy roadmaps that drive enterprise value enhance guest experience and enable operational excellence.
  • Lead engagements across digital business models experience design data-driven decisioning and technology modernization.
  • Build and nurture senior-level client relationships becoming a trusted partner for long-term transformation programs.

Solution & Delivery Excellence

  • Lead large-scale digital transformation programs spanning guest experience modernization smart fleet operations sustainability analytics and digital commerce.
  • Integrate emerging technologies such as AI / ML IoT cloud blockchain AR / VR and digital twins to optimize cruise operations.
  • Partner with EYs global technology alliances (Microsoft SAP Salesforce ServiceNow Adobe etc.) to design and implement future-ready digital solutions.
  • Ensure delivery excellence financial management and risk mitigation across complex multi-geography engagements.
  • Practice & Business Development

  • Drive business development and revenue growth by identifying opportunities within cruise lines port authorities and travel ecosystem partners.
  • Collaborate with global EY teams to build industry-specific accelerators frameworks and transformation playbooks.
  • Contribute to thought leadershipwhitepapers EY Insights articles and conferenceson digital disruption trends in the cruise industry.
  • Shape EYs TMT Center of Excellence in India fostering collaboration between consulting technology and design practices.
  • People Leadership

  • Lead mentor and inspire multidisciplinary teams of consultants digital strategists and technologists.
  • Build future leaders through coaching inclusion and continuous learning.
  • Promote EYs culture of innovation integrity and client excellence.
  • Required Qualifications & Experience :

    Education :

  • MBA / PGDM from a top-tier business school (IIMs ISB XLRI INSEAD etc.)
  • Bachelors degree in Engineering Computer Science or a related field preferred.
  • Professional Experience :

  • 2025 years of progressive experience in digital transformation consulting or leadership roles within the cruise maritime travel or hospitality industry.
  • Minimum 57 years in a leadership role managing large digital programs or transformation portfolios.
  • Proven track record in :
  • Designing and executing digital strategy or operating model transformations.

  • Customer experience digitization in cruise or luxury travel environments.
  • Implementing data cloud and analytics-driven platforms (CRM ERP IoT etc.).
  • Leading global delivery teams across regions and technology partnerships.
  • Desired Skills & Competencies :

  • Deep understanding of the Cruise & Maritime value chain from booking and embarkation to onboard operations maintenance and post-cruise engagement.
  • Strong knowledge of Digital / emerging technologies and their applicability to cruise operations (Architecture Web Mobile Full Stack Engg CRM Commerce Cloud Data Analytics Agentic AI)
  • Excellent executive presence client relationship management and communication skills.
  • Strategic thinking with a strong grasp of P&L management program governance and stakeholder alignment.
  • Experience working in multicultural and cross-functional environments especially with international clients.
  • Preferred Certifications :

  • Certifications in Digital Transformation Cloud Platforms (AWS Azure GCP) or Data Analytics.
  • Training in Design Thinking Agile Delivery or Lean Digital methodologies.
  • Awareness of maritime regulatory standards and sustainability / ESG frameworks is an advantage.
  • What EY Offers :

  • Opportunity to lead industry-defining digital transformation programs for the worlds top cruise and travel brands.
  • Access to global EY alliances digital platforms and innovation centers to co-create next-gen cruise experiences.
  • A collaborative inclusive environment that values innovation leadership and entrepreneurship.
  • Pathway to Partnership based on performance and impact.
  • EY Building a better working world

    EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

    Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

    EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

    Required Experience :

    Director

    Key Skills

    Business,Clerical,Abinitio,Arabic Speaking,General Management,Crystal Report

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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