Business Operations Specialist

Company Description

The Wishing Chair is a lifestyle retail brand specializing in home accessories and gifting. Founded in 2012, the company aims to connect with its niche customer on an emotional level by providing a sense of wonder and nostalgia. With carefully curated merchandise from India and abroad, in-house design of quirky product lines, and customer-centric experiences and workshops, The Wishing Chair strives to be a constant source of inspiration for independent young women.

Role Description

This is a full-time on-site role at The Wishing Chair located in New Delhi. This is a role for someone highly driven, seeking rapid growth and learning opportunity in building a business. The CoS will work directly with the founders to drive the strategic vision for the business, conduct data analysis and generating insights to support strategic decision-making. The role involves working closely with the founder and management team to identify growth opportunities, monitor business performance, and develop actionable recommendations.

Responsibilities :

Support the founder with day-to-day operations ensuring seamless workflows and driving the strategic goals for the business.

Collaborate with the founder to develop and execute long-term strategic plans, oversee the projects ensuring timely, budget-conscious completion and promoting cohesive team execution.

Plan out an approach / analysis strategy (data + qualitative) to infer underlying trends / actions specific to a program.

Conduct market research and analysis to identify new opportunities for growth

Manage and track key performance indicators (KPIs).

Collect, clean, and analyse data from a variety of sources

Develop and implement data-driven solutions to business problems

Work with cross-functional teams to drive data-informed decision-making

Generate high-quality reports and deduce insights from the same

Eligibility :

Pre- MBA looking to do an MBA in 24 months

Bachelor's degree in Business Administration or a related field

Super comfortable with MS Excel

Experience in retail or consulting is preferred