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Customer Service Representative
The HIRDkottayam, India1 day ago
Job descriptionPerformance-based incentives One-way cab facility (drop) within transport boundaries Night shift allowance up to ₹3,000 / month Structured training program to enhance skills Opportunity for long-term career growth
Job Description :
As a part of the US Healthcare - Inbound Voice Process, your primary responsibility will be to assist US-based customers with queries related to healthcare insurance. The role demands excellent communication skills, a strong customer-service mindset, and attention to detail.
Location : Salt Lake City, Kolkata, West Bengal
Shift : US Shift (Night Shift)
Weekly Off : Saturday & Sunday Fixed Off
Experience : Fresher / Experienced
Salary : Upto ₹ 3 LPA
Facility : One way (drop)
Roles & Responsibilities :
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
- Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.
- Resolve customer queries promptly with a customer-first approach.
Perks & Benefits
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Customer Service Representative • kottayam, India
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