Customer Care Executive Fresher

job title : customer service executive upstox ib (inbound process)location : thane highstreet, maharashtrajob type : full-time (on-site)shift timing : 8 : 00 am 5 : 00 pm (day shift)job overview : we are seeking enthusiastic and customer-focused individuals to join our inbound customer service team at upstox ib. this role is purely customer service-oriented, with no sales or targets involved. ideal candidates will possess strong english communication skills and a passion for assisting customers.key responsibilities : handle inbound customer inquiries professionally and efficiently.provide accurate information regarding products and services.resolve customer issues and complaints with empathy and professionalism.maintain detailed records of customer interactions.collaborate with team members to ensure high-quality customer service.qualifications : minimum educational qualification : hsc (12th pass).freshers are welcome to apply; prior customer service experience is a plus.excellent verbal and written communication skills in english.strong problem-solving abilities and attention to detail.ability to work independently and as part of a team.compensation : ctc : 18,836 per monthin-hand salary : 16,258 per monthinterview process : single operational round of interview.why join us : stable day shift with no rotational hours.no sales pressure or targets.opportunity to work with a leading financial services company.supportive work environment with growth opportunities.

Experience

0 - 1 Years

No. of Openings

20

Education

12th Pass

Role

Customer Service Executive

Industry Type

Call Centre / BPO / KPO / ITES / LPO

Gender

( Male / Female )

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

Face interview location

Thane