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Quality Auditor
White ForceMumbai30+ days ago
Job descriptionEnsure data management for all deliverables and be accessible without any Participate in internal & external calibrations to ensure consistent
Job description
Role and Key
Responsibilities :
- Conduct Quality audits on Calls and share feedback with agents.
- Conduct compliance and Quality checks and ensure timely reporting.
- Drive continuous improvement - make recommendations and drive improvement.
- Strengthen Quality management processes / framework to improve quality
delivery.
delay.
scoring & feedback delivery approach.
Contact Details
Name- Anushka Singh
contact no- 8956859167
E-mail id- anushkawhiteforce24@gmail.com
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Auditor • Mumbai