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Quality Auditor

Quality Auditor

White ForceMumbai
30+ days ago
Job description

Job description

Role and Key

Responsibilities :

  • Conduct Quality audits on Calls and share feedback with agents.
  • Conduct compliance and Quality checks and ensure timely reporting.
  • Drive continuous improvement - make recommendations and drive improvement.
  • Strengthen Quality management processes / framework to improve quality

delivery.

  • Ensure data management for all deliverables and be accessible without any
  • delay.

  • Participate in internal & external calibrations to ensure consistent
  • scoring & feedback delivery approach.

    Contact Details

    Name- Anushka Singh

    contact no- 8956859167

    E-mail id- anushkawhiteforce24@gmail.com

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    Auditor • Mumbai