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Solution consultant - Presales
Solution consultant - PresalesConfidential • Guwahati
Solution consultant - Presales

Solution consultant - Presales

Confidential • Guwahati
27 days ago
Job description

Responsibilities

Core :

  • Analyze User Requirement Specifications (URS) to clarify project scope : feasible, standard, and out-of-scope elements.
  • Provide full clarity to Project Manager on technical scope via project scope documents.
  • Conduct site visits and line studies to identify key technical deliverables.
  • Collect customer site details (dimensions, samples) for feasibility assessment.
  • Perform feasibility / POC on customer samples using existing products.
  • Conduct customer demos (standard products) and coordinate timelines with Operations.
  • Take ownership of the region along with Service Team Lead to sustain customer relationships and ensure customer delight.

Internal Processes :

  • Prepare and share Change Requests (CR) for customized scope.
  • Conduct impact analysis or gap analysis with respect to technical specifications.
  • Prepare feasibility reports differentiating minor and major customizations.
  • Estimate effort and duration from cross-functional teams (CFTs) for customized projects.
  • Build quotations based on project scope.
  • Share customer URS with internal teams along with initial analysis and comments.
  • Coordinate feasibility / POC setup with Operations.
  • Provide technical coordination with cross-functional teams for setup, materials, timelines, and deliverables.
  • Participate in Order-to-Project handover (SoS meetings).
  • Support project customization evaluation documents and functional specifications for NPD by Product Management.
  • Collaborate with Product Managers to enhance standard product offerings.
  • People Development :

  • Promote cross-functional teamwork among associates.
  • Provide inputs for enhancing skill sets of associates as required.
  • Skills Required

    URS, Presales, Customer Relationship, Sales, Cr

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