Test Centre ManagerPrometric • Gurugram, Haryana, India
Test Centre Manager
Prometric • Gurugram, Haryana, India
5 days ago
Job descriptionEnsure that the facilities, operations, and performance at the assigned test center consistently meets the standards of Prometric and its testing clients. Plan regular staff schedules and supervise both regular as well as temporary Test Center Administrators Have an understanding of how test center operating costs impact Prometric’s key financial and business drivers and performance against corporate metrics Educate staff on the rationale behind the key performance levers for the business and coach staff on how to efficiently achieve the targets Supervise security / verification procedures of test candidates arriving for registration, ensuring that identification and confirming eligibility is carried out correctly. Responsible for hiring and training of new Test Center Administrators Review and approve time sheets and expenses for all staff Provide security at the testing facilities by ensuring all locks and security systems are properly used. The TCM is responsible for holding keys to the testing facility Represents the organization with professionalism Has sufficient knowledge of basic technology to resolve common issues File detailed reports on any irregular test center situations or complaints Operate a DVR, digital camera, telephone system (IVR), and alarm system as and when required. Resolve, report or escalate candidate and / or building problems to the appropriate department or manager Engage with property management to maintain a safe and comfortable testing environment Acts as a TCA to administer tests Actively participates in Prometric quality assurance, audit programs and other company initiatives as a team player. Maintain a deep knowledge of policies, practices, and procedures. Graduate in any discipline 3-4 Years of customer service-related experience in a supervisory position required. Experience dealing with the public from a position of authority. Good verbal and written communication skills Ability to handle multiple tasks at one time. Ability to read and interpret documents such as safety rules and operating and maintenance instructions. Ability to write detailed reports and correspondence. Ability to handle small tools, stoop, reach, maneuver equipment, pack equipment for shipping and or unpack for installation. Ability to lift to 25 pounds. Visual requirements include the ability to adjust focus on computer screen, and view testing room during proctoring. Exposure to and some familiarity with Microsoft Windows-based computer applications preferred. Experience using Internet browser. Willing to travel for support and training Ability to work in shifts Must be flexible during days and evenings on various days and times subject to change according to demand of testing.
POSITION DESCRIPTION :
- The Test Center Manager (TCM) serves as the face of Prometric in test centers around the world. These professionals are an essential part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams.
- Prometric employs more than 600 Test Center Administrators (TCAs) worldwide who are highly respected for their ability to lead and control the computer-based test center environment. The job requires TCMs to manage all aspects of the testing facilities, financial Practices, personnel and maintain set policies and guidelines to uphold the highest standard for exam integrity in the world.
PRINCIPAL RESPONSIBILITIES AND ACCOUNTABILITIES :
CANDIDATE QUALIFICATIONS :
Create a job alert for this search
Test Manager • Gurugram, Haryana, India
Related jobs
Test Manager - Life Insurance - Gurgaon
QualityKiosk Technologies • Gurugram, Haryana, India
The purpose of the role will be owning entire E2E cycle of the Life Insurance Domain project, Delivery Management, Test Planning, Estimation and Scheduling work, Risk Planning, Quality Process Adhe...Show more
Last updated: 5 days ago • Promoted
API test automation
GC Technologies Pvt Ltd • gurgaon, haryana, in
Infosys Limited Virtual Drive on 13th Dec 2025 : .Pune / BLR / Gurgaon / Noida / CHN / HYD / TVM.Serving or not working can only be considered.
Stick to budget and check documents PF, UAN, payslip availability,...Show more
Last updated: 17 days ago • Promoted
Performance Test Engineer - Stress Testing
BB WORKS India • Gurugram
Description : Job Title : Performance Test Engineer ( with Load Runner ) Experience : 410 Years &...Show more
Last updated: 30+ days ago • Promoted
Performance Testing
GC Technologies Pvt Ltd • Gurgaon, Republic Of India, IN
Infosys Limited Virtual Drive on 13th Dec 2025 : .Pune / BLR / Gurgaon / Noida / CHN / HYD / TVM.Serving or not working only can apply.
Stick to budget and check documents PF, UAN, payslip availability, no cash...Show more
Last updated: 16 days ago • Promoted
Test Automation Specialist
Coforge • Gurugram, Haryana, India
Job Title : Automation Test Specialist.Skills : Automation Testing, Selenium, Java, BDD and Rest Assured.We at Coforge are hiring for Automation Test Specialist role with following skill sets : .Profic...Show more
Last updated: 5 days ago • Promoted
Senior Consultant QA- Testing
GMG • Gurugram, Haryana, India
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties a...Show more
Last updated: 2 days ago • Promoted
Senior Technical Engineering Manager, Software Development Engineer in Test
Alkami Technology • Gurgaon, Haryana, India
Position Overview As a Senior Technical Engineering Manager, SDET at Alkami, you will lead, mentor, and scale a team of Software Development Engineers in Test (SDETs) responsible for delivering hig...Show more
Last updated: 22 days ago • Promoted
Performance Testing
Tata Consultancy Services • Gurugram, Haryana, India
Greetings from TATA CONSULTANCY SERVICES!.TCS is hiring for Performance Testing.Framework designing and roadmap approach.
Workflow Modelling and Scenario integration.Concept and LR function Knowledg...Show more
Last updated: 5 days ago • Promoted
SAP Test Manager / Lead Consultant
Whistle Stopper Global IT Staffing Solutions • Gurugram
Job Description : Senior SAP Test Lead / Consultant Position Overview : We are seeking a highly experienced and strategic Senior SAP Test Lead to play a p...Show more
Last updated: 30+ days ago • Promoted
Mid QA / Test Engineer
Imfuna • gurgaon, India
Imfuna delivers world-class digital inspection apps and a SaaS-based web report publishing solution for the property and construction markets.
Our innovative tools transform inefficient industry pro...Show more
Last updated: 2 days ago • Promoted
Manager - Test Governance
Confidential • Gurugram, Gurgaon / Gurugram, India
You will play a pivotal role in contributing towards upliftment and transformation.You will be responsible to lead the establishment and management of.
In this role, you will ensure the.At Macquarie...Show more
Last updated: 25 days ago • Promoted
Assistant Manager-Quality-Automated Testing
EXL • Gurugram, Haryana, India
Job Title : Assistant Manager-Quality-Automated Testing.Work from office – 3 days a week).The role focuses on performing manual testing of the new UI and validate data across multiple sources.Test i...Show more
Last updated: 5 days ago • Promoted
Quality Assurance Test Lead
LanceSoft Middle East • gurgaon, haryana, in
We have a new opportunity for ".Interested candidates send me your CV to.Months Contract with possible extension.Lead QA planning, execution, and reporting for FLEXCUBE Core Banking implementations...Show more
Last updated: 17 hours ago • Promoted • New!
Performance Test Engineer - Sfcc
GMG • Gurgaon, Republic Of India, IN
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties a...Show more
Last updated: 1 day ago • Promoted
Meritto - Automation Test Engineer
Meritto • Gurugram
Description : As a member of our Technology team, your day will be all about problem-solving and building.You'll de...Show more
Last updated: 8 days ago • Promoted
Performance Test Engineer – SFCC
GMG • Gurugram, Haryana, India
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties a...Show more
Last updated: 2 days ago • Promoted
OTT and STB test Engineer - Immediate joiner
Tata Elxsi • Gurugram, Haryana, India
We are seeking an experienced and dynamic test Engineer with the media (video) domain expertise to join our team.The ideal candidate will have a minimum of 4 years of experience in Media / Video (Lin...Show more
Last updated: 2 days ago • Promoted
Test Manager - Life Insurance - Gurgaon
Confidential • Gurugram, Gurgaon / Gurugram, India
The purpose of the role will be owning entire E2E cycle of the Life Insurance Domain project, Delivery Management, Test Planning, Estimation and Scheduling work, Risk Planning, Quality Process Adhe...Show more
Last updated: 22 days ago • Promoted