Academic Counsellors

Job Type : Freelance Full Time Part Time

Job Location : Ahmedabad Rajkot Remote Vadodara Work From Home

Preferred Experience : 2-3 Years

Innovative Engineering Products Pvt. Ltd. (IEPPL) is a leading industrial services and supplier in India. We are an ISO 9001 : 2015 organization certified by TUV Rheinland (India) Pvt. Ltd for our Quality Management Systems. IEPPL is associated with various well known and globally reputed principals to service the productivity, safety and automation needs of various industries.

For our Professional Development Division, we are looking for experienced, smart, and aggressive counsellors and tele-callers, who will be responsible for assisting and counselling candidates seeking to upgrade their professional education. Our ideal candidates should be skilled in mentoring executives, who wish to take up professional distance learning courses to advance their skill sets in this ever-changing scenario.

This is an individual contributor role in an employee-oriented, high-performance environment that emphasizes on spreading our unique way of learning. Your role will start with contacting potential students (professional executives) to set up meetings and counsel them on our learning pedagogies.

Job Type : Full Time / Part Time / Freelance / Associates

Job Code : IEPPL / PDD / 01

Job Location : Remote / Rajkot / Ahmedabad / Vadodara / Surat

Designation : Academic Counsellors / Tele-callers / Associates

Preferred Experience : 2-3 Years in academic counselling role.

Preferred Education : Bachelors or Masters in Management / Marketing / MBA

Job Accountabilities

• Thorough and complete understandings of the education programs being offered.
• Generating quality leads by way of tele-calling, emails, personal meets, video calls and counsel professional executives on our course offerings.
• Ensure all leads are entered in the CRM.
• Ensure all allotted leads from the CRM are acted upon swiftly and decisively.
• Counsel professional executives on the education programs being offered based on their needs and requirements. This may require virtual as well as face to face interactions.
• Ensure a smooth and a hassle-free admission process.
• Establish and maintain professional working relationship with new as well as old students.
• Coordinate with the operations team of the institutes for any queries of the students.
• Ensure timely issue resolution of students.
• Ensure proper review and reporting to the team lead and the management on a weekly basis.

Preferred Skills

Work Environment

Work in a home environment and or a remote location.

Ensure a quiet and calm place throughout the designated area of operational responsibility.

Skills Required

Project Management, Excel, Crm