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Customer Account Manager
Customer Account ManagerTata Electronics • Guwahati, Republic Of India, IN
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Customer Account Manager

Customer Account Manager

Tata Electronics • Guwahati, Republic Of India, IN
9 days ago
Job description

Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group. The Tata Group operates in more than 100 countries across six continents, with the mission 'To improve the quality of life of the communities we serve globally, through long term stakeholder value creation based on leadership with Trust.

Tata Electronics is redefining the EMS (Electronics Manufacturing Services) landscape by delivering innovative consumer electronics products, services and solutions. If you’re passionate about engineering excellence, product reliability, and driving business growth, join us to help shape the future of electronics manufacturing.

Role Summary : We are seeking an experienced Account Manager (CAM) to join our dynamic team. The ideal candidate will possess a minimum of 10 years of comprehensive experience in operations, contract manufacturing, and EMS account management, with a strong emphasis on business operations. The CAM will engage with C-Suite members of both our organization and our clients, ensuring alignment between strategic goals and client expectations.

Key Responsibilities :

  • Lead negotiations and present business strategies to senior management and clients.
  • Foster and maintain relationships with C-Suite executives and key stakeholders.
  • Develop and implement cost models, alongside a robust understanding of factory operations and financial implications.
  • Conduct thorough financial modeling, analyze cost drivers, and forecast financial projections with precision.
  • Navigate contract negotiations, comprehending essential terms and their operational impacts.
  • Drive collaborative discussions across functional teams in response to Requests for Quotation (RFQs).
  • Manage the scorecard and business review processes effectively.
  • Act as a hands-on leader capable of influencing cross-functional teams without direct supervisory authority.
  • Utilize business intelligence tools to conduct market research, competitive analysis, and devise business growth strategies.

Qualifications :

  • Bachelor’s degree in Engineering or a related field;
  • advanced degrees in engineering, business management, or certificates in supply chain or finance are preferred.

  • Extensive experience in EMS account management and related operational roles.
  • Exceptional communication and presentation skills, with the ability to articulate complex information clearly.
  • Proven track record in contract negotiations and managing significant business accounts.
  • Strong analytical skills and proficiency in financial modeling and cost analysis.
  • Why Tata Electronics? Joining Tata Electronics is more than just taking a new position—it's about becoming part of a forward-thinking organization dedicated to innovation and excellence in the electronics sector. If you are a passionate professional ready to make a meaningful impact, we invite you to apply and explore the opportunities that await you at Tata Electronics

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    Account Manager • Guwahati, Republic Of India, IN

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