Customer Success Manager - Bangalore
MoEngage Inc.bangalore, India16 hours ago
Job description3+ years of experience with clients or managed accounts, across Technical, Presales, Technical Account Management Understanding of the Mobile Ecosystem & App Marketing. Previous experience in a Success or Support Engineer role for a Saas company is a plus. SaaS and B2B experience is a must. Ability to understand customer requirements and see how MoEngage can add value in various way. Take ownership of the relationship post-sales and grow the customer Champion the product and be an evangelist Empathy - Needed in any client-facing role, also important for working with other teams. Strong written and verbal communication skills Work at Scale and challenge yourself Work with a smart team that grew up in the Mobile First world
Job Description
- Onboard closed leads with Integration support
- Be the point of contact for Accounts and be responsible for the growth of the customer
- Advise clients on the most effective ways to use the MoEnagage Platform
- Be a Product Evangelist, consulting the top internet companies on their growth.
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Manager • bangalore, India