International Customer Service

The HIRDMumbai, India

7 days ago

Job description

Job Location : Airoli, Navi Mumbai

Process : US Process - International Voice Process.

Salary : 3.30 LPA

Perks : Night Allowance + One-way cab (drop facility only)

Shift : US Shift (Night shift- Timings tentatively from 6 PM-3 AM)

Roles & Responsibilities :

Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.

Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations.

Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines.

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Customer Service • Mumbai, India

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