Head of Operations (Founding Team)Location : Gurugram, IndiaReports To : CEO / Co-FoundersAbout Eximius NextEximius Next is a dynamic and ambitious BPM firm poised for significant growth. We have a strong foundation in Finance & Accounting services (AP, AR, R2R) and are expanding into Payroll, Supply Chain, and Finance Process Automation .We are not another large BPO — we’re a small team with a big vision. This role offers the rare opportunity to join our founding leadership team and help build a scalable, tech-enabled global operations partner from the ground up.The RoleThis is not a typical Operations Manager role. As Operations Manager (Founding Team), you will : Be the architect of our operating modelWork directly with the co-foundersBuild delivery capabilities across Finance, Payroll & Supply ChainDrive automation-led transformationLead client transitions and represent Eximius Next in international forumsYou will own the blank canvas of operations, with the autonomy to design, experiment, and scale systems that will define our success.Key ResponsibilitiesStrategic (The Architect)Build and implement a scalable operational framework : KPIs, governance, quality controls.Lead client solutioning and transitions — from scoping to steady state.Create a roadmap for AI enabled process automation .Represent Operations in CXO Level reviews and strategic meetings.Tactical (The Builder)Lead, mentor, and grow a multi-domain operations team .Act as the primary escalation point for clients and delivery challenges.Standardize processes, solve complex problems hands-on, and stabilize transitions.Drive a culture of ownership, improvement, and innovation .Build new practices and new domainBe the partner in Eximius growthWho You AreMore than 10 yrs experience in BPM / Shared Services, with deep F&A expertise (AP, AR, R2R) and exposure to Payroll / Supply Chain .A proven leader : you’re as comfortable creating a process map as you are leading a team meeting.Strong in transitions, project governance, and client-facing delivery .Entrepreneurial, energized by a blank canvas and hands-on problem-solving.Tech-savvy : familiar with AI, RPA, ERP, BI tools, and automation practices.An exceptional communicator, confident with international CXO clients .Qualifications & TraitsEducation : Bachelor’s in Business / Finance / Operations;MBA preferred.If you’re entrepreneurial, proactive, and thrive in startup pace, this role offers ownership, global exposure, and a fast-track into senior leadership.