Executive - Data Analyst

We are proposing to take a contract employee for 1 year. Once we move to full fledged system, we will absorb him full time in the system.

Key responsibilities would be :

• Thorough monitoring of the call closing by DB engineers on daily basis
• Prepare and manage MIS of the distributors
• Identify lacunae in the process and update / modify the MIS accordingly.
• Calculate the financial and operational KPIs on month-to-month basis for each of the distributor
• Discuss with distributors and check compliance on the KPIs and ensure distributors mee the operating KPIs
• Discuss with distributors and check compliance on call completion, spares return etc.
• Calculate the payout of DBs on monthly basis and facilitate the payment with finance team
• Co-ordinate with call center team to check / validate whether the services calls / PM calls are being transferred to DB or not
• Coordinate with IT team to ensure the access of Zoho to DB
• Manager the coordination, documentation of onboarding new distributors
• Track the training, onboarding of the distributors into the systema and hand-over to customers
• Call customers and check their feedback on the performance of the distributors
• Etc.
• Potential salary would be 20-25K per month.

Interested candidates please mail their CVs at [HIDDEN TEXT]

Skills Required

Zoho