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Senior Support Service Engineer - Kronos

Jigya Software ServicesNoida

20 days ago

Job description

Job Title : Kronos / UKG Dimensions Technical Support Specialist.

Location : Hybrid Noida.

Employment Type : Full-time.

About the Role :

We are seeking an experienced Kronos / UKG Dimensions Technical Support Specialist to provide expert-level support, troubleshoot system issues, and manage configurations for Kronos Workforce Central (WFC) and UKG Dimensions. The ideal candidate will have strong SQL skills, deep knowledge of WFC modules, and a proven track record in resolving complex technical challenges.

Key Responsibilities :

Provide advanced technical support for Kronos WFC & UKG Dimensions.
Diagnose and resolve system performance issues & data discrepancies.
Manage system configurations, integrations, and interfaces.
Write and optimize SQL queries for Kronos / UKG databases.
Ensure seamless functionality across WFC modules (Timekeeping, Attendance, Scheduling,

etc.

Must-Have Skills :

5+ years in Kronos WFC & UKG Dimensions support.

Expert troubleshooting & analytical skills.

Hands-on experience with system configurations & integrations.

Proficiency in SQL & database management.

In-depth knowledge of WFC modules.

Preferred Skills :

Experience with UKG Pro (Kronos Cloud).

Knowledge of Payroll & HRIS integrations.

ref : hirist.tech)

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Senior Support Engineer • Noida