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Sales Account Manager
Sales Account ManagerECOVACS ROBOTICS • Maharashtra, India
Sales Account Manager

Sales Account Manager

ECOVACS ROBOTICS • Maharashtra, India
9 days ago
Job description

The Sales Account Manager is responsible for managing and expanding key customer accounts. This role focuses on building long-term partnerships, driving sales performance, resolving customer issues, and identifying new business opportunities including brand collaborations and strategic partnerships.

Responsibilities

1.

  • Key Account Management
  • Build, maintain, and enhance long-term relationships with key clients.
  • Serve as the main point of contact for retailers, and channel partners.
  • Understand client needs, market trends, and technical requirements of robotic cleaning products to offer tailored solutions.
  • Monitor account performance, satisfaction levels, and operational alignment.

2.

  • Sales & Revenue Growth
  • Achieve sales targets for assigned accounts across online and offline channels.
  • Identify opportunities for upselling and cross-selling product lines.
  • Deliver sales presentations, proposals, and promotional planning strategies.
  • 3.

  • Customer Issue Resolution
  • Address and resolve customer concerns related to product performance, logistics, or after-sales service.
  • Coordinate with technical support, product teams, and supply chain teams to ensure timely resolution.
  • 4.

  • Reporting & Analysis
  • Track and analyze sales performance, market insights, and customer buying behavior in the robot vacuum segment.
  • Prepare sales forecasts, account reviews, competitive analysis, and management reports.
  • 5.

  • Cross-Functional Collaboration
  • Work closely with marketing, product category, and after-sales service teams.
  • Support new product launches and promotional campaigns, and relay customer feedback to drive continuous product improvement.
  • 6.

  • Contract Negotiation
  • Lead negotiations on pricing, commercial terms, annual contracts, and promotional agreements.
  • Ensure contracts align with business objectives and profitability requirements.
  • 7.

  • Business Development
  • Identify new business opportunities, including cross-brand collaborations.
  • Explore new markets and customer segments such as home appliance retailers, electronics chains, and online channels.
  • Study market trends, competitor activities, and new technologies in the robotic cleaning market.
  • Qualifications

  • Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
  • Minimum 3 years of relevant experience in sales, account management, or business development.
  • Experience in the consumer electronics or home appliance industry (robot vacuum cleaner segment preferred).
  • Proven track record of achieving sales targets and managing key accounts.
  • Strong understanding of sales strategy, forecasting, and account planning.
  • Knowledge of robot vacuum cleaner product features, the competitive landscape, and technology trends is a plus.
  • Proficient with CRM tools, sales reporting systems, and Microsoft Office applications.
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    Account Manager Sales • Maharashtra, India

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