Assistant Vice President - F&A Operations

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Vice President (F&A Operations)!

In this role, you are responsible to transition, re-badge and Lead Operations & Transformation for a new deal in pipeline and manage the existing BAU accounts. The role reports to country lead.

Responsibilities

• Domain expertise in OTC, Customer Service, Order Fulfilment, and overall knowledge of PTP and RTR
• Prior experience in fostering and growing relationship with the clients
• Digital product knowledge of High Radius will be beneficial
• ERP exposure to SAP S4 & / or Oracle is required
• Prior experience of Leading global teams across multiple delivery centres will make the individual highly successful
• Actively engage with clients to understand requirements and expectations to deliver innovative industry-leading solutions. Some of these solutions would be cross-functional impacting clients across Oder to Cash, PTP, RTR, FP&A
• Lead service delivery for Oder to cash, P2p, RTR, FP&A teams and build client relationships
• Experience in negotiating, handling business processes, and led services contracts and schedules, either on the buy-side or sell-side. In particular managing and mitigating contract risks and obligations, requests, and revenue assurance
• Lead the implementation of strategic projects within the client’s supply chain functions
• Be responsible for new business development in the region while adhering to local laws and practices
• Bring in perspectives of Advanced Technologies – Robotics, M / c learning, Cognitive Computing, Natural Language Processing, Analytics, etc. to improve the transformation opportunity for existing / new clients to bring industry knowledge, outstanding capabilities, innovation, and groundbreaking technology to our clients.
• This role will require the incumbent to be very ambitious, consultative, and well-networked with multiple functional teams in the organization. You will be encouraged to be passionate about the industry’s realities and pain points and know how to seek these using technology, domain, and process expertise.
• Own cascading and driving all operations modernization initiatives
• Identify and run value share and revenue assurance programs
• Problem-solving through the right combination of digital and process interventions
• Execute projects including large scale hackathons and digital interventions
• Collaborate extensively internally to define and deliver our key projects
• Interact with senior-level leadership from Sales, Global Operations leaders, Solutioning teams, and functional teams to drive the common agenda

Qualifications we seek in you!

Minimum Qualifications

Preferred Qualifications / Skills

Why join Genpact?

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let’s build tomorrow together.