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Logistics & Support Executive
Logistics & Support ExecutiveConfidential • Hyderabad / Secunderabad, Telangana, India
Logistics & Support Executive

Logistics & Support Executive

Confidential • Hyderabad / Secunderabad, Telangana, India
2 days ago
Job description

Location : Hyderabad Role Type : Full-time, On-site

Salary : ₹25,000–35,000 / month (depending on experience)

About Us :

Suganda Skincare is a fast-growing skincare brand known for science-backed formulations and strong customer love. We're looking for a smart, reliable, process-driven Logistics & Support Executive who can own dispatch, inventory, marketplace shipments, and customer support.

Role

  • Handle order processing for Suganda's website

Amazon / Nykaa / Flipkart Shipments

  • Create shipments on Seller Central / Vendor Central
  • Prepare bulk boxes, labels, carton manifests
  • Inventory Management

  • Maintain Finished Goods (FG) stock levels
  • Highlight low stock, expiry, and replenishment needs
  • Customer Support

  • Handle incoming customer calls
  • Support with product queries, order tracking, and complaints
  • Reporting & Coordination

  • Create daily dispatch and inventory reports
  • Coordinate with factory team for FG replenishment
  • Experience

  • Graduate
  • 2–3 years experience in D2C logistics / customer support
  • Experience with Shiprocket, Amazon Seller Central
  • Excellent communication skills for calls
  • High empathy towards customers
  • Skills Required

    Inventory Management, Order Processing, Customer Support

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