DMI Finance - Senior Manager Growth - Product

Senior Manager Growth - Product Purpose :

Responsible for building growth product experiences and infrastructure to grow the business across Mobile APP & Web platforms. Role will entail owning the strategy, roadmap, and execution of key growth product initiatives focused on unlocking remarkable experiences for our existing customers through data driven customer insights

Product Vision & Roadmap for driving X-Sell / Up-Sell of Financial Services through APP & Web Channels :

• Be responsible for creating a product vision and a roadmap that aligns with the overall cross-sell strategy of DMI vision leveraging customer research, customer experience and new technologies.
• Work with cross-functional teams to design, develop, and launch new products to drive higher X-Sell / Up-Sell / retention.
• End-to-end ownership of delivering the products in line with the roadmap
• Think holistically across the end-to-end journey of a customer and develop strategy and roadmap for when and how we should engage customers across different automated and human-assisted channels (sales, support, self-serve emails, ) to successfully address awareness gaps and friction points in the most cost-effective way.
• Write crystal clear User Stories & product requirements & work with the team to be create design / wireframe.
• Cooperating with the team to ensure quick implementation of product growth plans.
• Prior Experience in Mobile APP is a must.

Optimize the product for customer and business needs through Funnel Optimization :

Stakeholder Management :

Work Experience :

(ref : iimjobs.com)