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Systems Engineer

Systems Engineer

ECS | Enterprise Change Specialistshyderabad, India
1 day ago
Job description

Job Summary : We are seeking a skilled and certified IT Systems Engineer to manage and support IT infrastructure, including Microsoft Servers, virtualization technologies, storage solutions, and Office 365 . The role involves L1 & L2 support, data center operations, IT security management, and project leadership . The ideal candidate should have a strong technical background, excellent communication skills, and leadership abilities to handle IT support and project management tasks efficiently.

Must-Have Skills (Mandatory) :

  • 7-10 years of experience in IT infrastructure management, including :

Microsoft Servers, Exchange, Active Directory, SQL Servers

  • Virtualization technologies (VMware, Hyper-V)
  • Storage solutions (SAN / NAS), backup solutions (Commvault, Veeam, Veritas)
  • Microsoft Office 365 administration and hybrid permissions management
  • Strong troubleshooting skills for Windows Servers, Exchange Servers, SQL, and Office 365 .
  • Hands-on experience in patch management, security compliance, and disaster recovery .
  • Ability to monitor system performance, ensure high availability, and manage IT system upgrades .
  • Experience in IT project management , including system installations, GPO deployments, and web security management for ERP applications.
  • Leadership skills with the ability to manage teams and coordinate with vendors and customers.
  • Good-to-Have Skills (Optional) :

  • Experience with web development in C#, .NET, PHP, JavaScript, Perl, and ASP.NET .
  • Exposure to Red Hat System Administration .
  • Familiarity with CCNA-level networking concepts .
  • Qualifications & Experience

  • Bachelor’s or Master’s degree in Computer Science or a related field .
  • Certifications :
  • Microsoft Certified Engineer (MCSA)

  • VMware Certified Engineer
  • Backup certifications (Veeam, Commvault)
  • CCNA, Red Hat System Administration I (Preferred)
  • Key Responsibilities 1. IT Infrastructure Support & Management

  • Provide L1 & L2 remote support for IT infrastructure via ticketing tools, emails, and calls.
  • Troubleshoot and resolve Windows Servers, Exchange, Active Directory, SQL, VMware, Hyper-V, and Office 365 issues.
  • Administer user accounts, manage hardware / software inventory, and ensure license compliance .
  • Oversee system upgrades, patch management, and life cycle management for servers and workstations.
  • 2. Data Center & Backup Management

  • Manage data center operations , including virtualization, SAN / NAS storage, and backup solutions .
  • Conduct monthly health checks on IT infrastructure and submit reports to customers.
  • Ensure compliance with security standards and operational best practices .
  • 3. Office 365 & Security Compliance

  • Oversee Microsoft Office 365 tenant operations and escalate issues to Microsoft support when required.
  • Support vulnerability management, security compliance, and disaster recovery planning .
  • 4. IT Project Management & Reporting

  • Lead IT infrastructure projects , including system installations, GPO deployments, and ERP web security management .
  • Prepare and submit monthly service desk, storage, and print reports .
  • Assist in tape backup operations and provide after-hours support as needed .
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    System Engineer • hyderabad, India

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