HR Operations Executive

We are looking for a proactive HR Operations Executive to lead the HR operations for our venue-based teams across multiple locations. The ideal candidate should have hands-on experience managing large-scale ground staff (100+ headcount) , full understanding of labour compliance , grievance redressal , and HR process implementation for blue-collar employees.

About CoPlay : CoPlay is a brand of community-first sports venues across India. We make play part of everyday life, building inclusive, high-quality spaces rooted in community, energy, and connection. With 40+ locations across 10 cities (and growing), we’re shaping a new kind of urban play culture accessible, aspirational, and always in motion.

Responsibilities :

HR Operations Management :

Spearhead the end-to-end HR operations lifecycle for venue-based teams including seamless onboarding, structured induction, accurate attendance tracking, offboarding with compliance, and maintenance of all employee records and documentation.

Statutory Compliance & Audit Handling :

Ensure 100% compliance with labour laws across all venues, including PF, ESI, Bonus, Gratuity, and Minimum Wages adherence. Manage internal and external statutory audits with zero non-conformance.

Compensation Structuring :

Develop and implement salary structures and CTC frameworks tailored to blue-collar and supervisory roles, aligned with compliance norms, skill levels, shift patterns, and cost-efficiency goals.

Grievance Management :

Act as the first line of resolution for employee grievances and concerns at the ground level. Handle disputes or escalations with professionalism, empathy, and adherence to company policy.

Ground Workforce Supervision :

Lead and supervise daily HR operations for 100+ frontline staff, ensuring discipline, shift alignment, workforce productivity, and timely attendance enabling smooth venue operations.

Employee Engagement & Retention :

Drive targeted employee engagement initiatives including R&R programs, team-building activities, welfare initiatives, and internal communication to build morale and reduce attrition.

Manpower Planning & Deployment :

Collaborate with store managers and operations teams to forecast manpower needs, coordinate timely recruitment, and manage scalable workforce deployment across multiple venues.

HR Reporting & Analytics :

Own and maintain HR dashboards, compliance trackers, and MIS reports to provide real-time visibility of critical HR metrics such as attrition, absenteeism, joining ratios, and training progress

Qualifications

4+ years of HR operations experience with proven team management exposure.

Strong knowledge of compliance, payroll, statutes, and HR systems.

Demonstrated experience in blue-collar hiring and HR operations at scale.

Excellent leadership, people skills, and grievance management capabilities.

Job Location – Delhi

Experience : 4+ Year

Compensation : 6 - 8 LPA

Benefits :

• Health & Accidental Insurance
• Social Security (PF and ESIC)