Technical Support LeadVAYUZ Technologies • secunderabad, telangana, in
No longer accepting applications
Technical Support Lead
VAYUZ Technologies • secunderabad, telangana, in
12 days ago
Job description5+ years in technical support, with 2+ years in a lead role. Strong expertise in troubleshooting across Windows, macOS, Linux . Hands-on with PHP, MySQL, CodeIgniter (CI1 & CI4), JavaScript, AJAX, CSS . Experience with Zendesk / Jira, TeamViewer / AnyDesk, Bitbucket . Strong debugging, testing, and QA collaboration skills. Excellent problem-solving and communication abilities.
We are looking for a proactive Tech Support Lead to manage our support team, handle escalations, and improve overall customer experience. You will play a key role in troubleshooting complex issues, collaborating with developers, and driving support excellence.
Responsibilities
- Lead and mentor the support team, ensuring timely and high-quality resolutions.
- Act as the escalation point for complex technical issues.
- Collaborate with developers, QA, and product teams to resolve bugs and improve stability.
- Drive root-cause analysis and implement best practices.
- Monitor support trends and optimize processes.
Requirements
Create a job alert for this search
Technical Lead • secunderabad, telangana, in
Related jobs
Technical Support (Integration)
Ztek Consulting • Hyderabad, Telangana, India
Must have Bachelor's degree in Computer Science or related field (or equivalent degree and experience).Web based products or e-commerce preferred).
Candidates with lesser experience will be consider...Show more
Last updated: 14 days ago • Promoted
Technical Lead
Narwal • Hyderabad, Telangana, India
Narwal, with its Global Delivery Model, strategically expands its reach across North America, the United Kingdom, and an offshore development centre in India.
Delivery cutting edge AI, Data and Qual...Show more
Last updated: 16 days ago • Promoted
NetSuite Technical Solutions Lead
CriticalRiver Inc. • Hyderabad, Republic Of India, IN
NetSuite design, development, and integrations.The ideal candidate will lead technical solutioning, ensure best practices in customization, and guide the team in delivering scalable and efficient N...Show more
Last updated: 30+ days ago • Promoted
Product Configuration Technical Lead
Talent500 • Hyderabad, Republic Of India, IN
Talent500 is hiring for one of its clients.ANSR has set up Pella India, a Global Capability Centre in Hyderabad.The center’s mission is to create a high-impact, high-trust technology and data hub t...Show more
Last updated: 30+ days ago • Promoted
Technical Support Team Lead
SRS Consulting Inc • Hyderabad, Republic Of India, IN
Job Role : Lead Technical Support.The Lead Technical Support will be responsible for leading the team of Technical Support Analysts, providing high-quality support to our customers in USA, London an...Show more
Last updated: 2 days ago • Promoted
Team Lead, Technical Support
LTIMindtree • Hyderabad, Republic Of India, IN
Required to work in majorly US shifts(6.Must have Office 365 Knowledge.Must have knowledge of Teams Administration.Hands-On expertise with Microsoft Teams.
Troubleshooting(L2 & L3) experience with T...Show more
Last updated: 20 days ago • Promoted
Technical Support Lead Analyst - HIH - Evernorth
Confidential • Hyderabad / Secunderabad, Telangana, India
Technical Support Senior Analyst (EDIFECS and AWS Support Engineer).The EDIFECS Support Engineer is responsible for providing technical support and expertise to clients using EDIFECS products, part...Show more
Last updated: 30+ days ago • Promoted
Technical Support Engineer
Atlassian • Hyderabad, IN
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 21 days ago • Promoted
Technical Lead
Mphasis • Hyderabad, IN
Looking for Senior Ingenium Developer with 10+ years' experience and following skills.Experience in Mainframe O / S and Development using COBOL programming language & JCL.
Experience in development an...Show more
Last updated: 8 days ago • Promoted
Technical Lead
HCLTech • Hyderabad, Telangana, India
Interested candidates please share your resume to.Greetings from HCL Technologies!!.We are pleased to inform you that we currently have opening for GCP Role.
Please revert with the below details alo...Show more
Last updated: 30+ days ago • Promoted
AEM Technical Lead
London Stock Exchange Group • Hyderabad, India
As a member working in a team environment, you will work with solution architects and developers on interpretation / translation of wireframes and creative designs into functional requirements, and s...Show more
Last updated: 30+ days ago • Promoted
Technical Team Lead
Randstad Enterprise • Hyderabad, Republic Of India, IN
Lead, mentor, and inspire a multidisciplinary agile team through all phases of.SDLC : requirements gathering, architecture, design, development, testing,.
Own the delivery and operational stability o...Show more
Last updated: 3 days ago • Promoted
Technical Lead
BeeHyv Software • Hyderabad, Telangana, India
Full-time, Can join immediately.BeeHyv is a premium software engineering partner for firms building innovative world class products and solutions to make an impact.
Whether it be a hot Bay Area tech...Show more
Last updated: 16 days ago • Promoted
End-User Support Team Lead
Tata Consultancy Services • Hyderabad, Republic Of India, IN
Microsoft Endpoint Configuration Manager (MECM / SCCM).We are seeking a proactive and service-driven End-User Support Lead to oversee Level 2 and Level 3 IT support operations across our enterprise w...Show more
Last updated: 10 days ago • Promoted
Lead Technical Support Engineer
Ivanti • Hyderabad, Republic Of India, IN
Are you a hands-on problem solver with a passion for customer success? Join Ivanti’s global customer support team and help deliver effortless technical support for the world’s leading Everywhere Wo...Show more
Last updated: 8 days ago • Promoted
Technical Support Team Lead
LTIMindtree • Hyderabad, India
Required to work in majorly US shifts(6.Must have Office 365 Knowledge.Must have knowledge of Teams Administration.Hands-On expertise with Microsoft Teams.
Troubleshooting(L2 & L3) experience with T...Show more
Last updated: 20 days ago • Promoted
Technical Lead
AutoRABIT • Hyderabad, Telangana, India
AutoRABIT is the leader in DevSecOps for SaaS platforms such as Salesforce.Its unique metadata-aware capability makes Release Management, Version Control, and Backup & Recovery complete, reliable, ...Show more
Last updated: 22 days ago • Promoted
Technical Lead
vidaXL • Hyderabad, Telangana, India
Job Title : Tech Lead Salesforce (E-Commerce).Work Mode : Semi Hybrid Mode (4days work from office) and (1 day work from home(either Monday or Wednesday or Friday)) in a week.We are looking for an ex...Show more
Last updated: 30+ days ago • Promoted