Manager, Regional Traffic & Customs Operations

About Apotex Inc.

Apotex is a Canadian-based global health company. We improve everyday access to affordable, innovative medicines and health products for millions of people worldwide, with a broad portfolio of generic, biosimilar, innovative branded pharmaceuticals and consumer health products. Headquartered in Toronto, with regional offices globally, including in the United States, Mexico and India, we are the largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product acquisitions.

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Job Summary

The Manager, Regional Traffic & Customs Operations is responsible directly or indirectly for all Transportation and Logistics related functions for the assigned origin operations that include all forms of Freight and Transportation; Freight Forwarding; Customs Clearance supporting Operations, Customers, CMOs, and CPOs. This role will establish a strong collaboration with Global External Operations (GEO), ARPL, Global Traffic &Customs Operations, CMOs, CPOs, Logistics Providers, Customers and other internal stakeholders.

This role will provide direction regarding the movement of goods and materials originating from India, China and Europe in the most efficient and cost-effective manner as per the department and corporate strategic direction and plan, ensuring the delivery of quality product to the customer.

This role is responsible for ensuring alignment to ensure all established customer service targets are being metro exceeded. Acts as a key resource regionally and as a subject matter expert on traffic and customs processes and shipment requirements to plan, coordinating and preparing all required logistical and regulatory documentation related to the movement of freight for the assigned origin operations.

Job Responsibilities

• Liaise with Global External Operations (GEO), ARPL, Global Traffic & Customs, CMOs, and Freight Forwarder for the planning and execution of full loads, utilizing established, validated Freight forwarder Consolidation Facilities in India. Report on cost savings and missed opportunities
• Manage Regional Freight Forwarder performance and relationship.
• Responsible for the planning, execution, managing and monitoring of temperature sensitive shipments tonsure product quality, safety and regulatory compliance throughout the transportation process for CMO shipments from origin to destination
• Understand Commercial and New Product launch activities for new product launches from CMOs. Collaborate with Launch personnel to execute transportation requirements
• Execute inbound / outbound process to ensure compliance with international and customs rules and regulations
• Participate in the development of long term planning to support corporate goals, investigate new technologies, recommend process improvement opportunities and propose more cost-effectivetransportation lanes and methods to enhance customer service and reduce costs
• Provide regional transportation updates and KPIs, including cost savings / cost avoidance status, carrier performance, areas for continuous improvement, actionable insights to support strategic decision-making
• Provide leadership and manage the evaluation of various modes of transportation to support business requirements considering cost, service, and performance, making recommendations to Management for approval when required
• Collaborate with internal departments / customers and act as a resource to assist in the preparation and coordination of documents and scheduling / status notification of shipments regionally to ensure effective utilization of freight forwarder services in a cost effective and timely manner. Ensure proactive follow upon critical high priority shipments, communicating and providing visibility to internal stakeholders
• Recommends actions or remedial actions to senior management in cases of non-compliance with international customs and regulatory agencies
• Develops and maintains effective working relationships with external stakeholders in order to support the movement of goods in a cost effective manner, including pricing requirements and process improvements.
• Participate in developing, recommending and implementing cross-functional project teams, systems, policies, procedures
• Act as an SME to provide detailed timelines for regional traffic investigations to internal stakeholders. Collaborate with Transportation provider on regional investigations
• Ensure that all shipments are complete with required documentation and oversee the entire shipment process utilizing internal / external systems
• Responds to complex or unconventional queries regarding regional Traffic and Customs issues
• Performs all work in accordance with all established regulatory and compliance and safety requirements
• Works in a safe manner collaborating as a team member to achieve all outcomes
• Demonstrate Behaviours that exhibit our organizational Values : Collaboration, Courage, Perseverance, and Passion
• Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR Policies
• All other relevant duties as assigned

Job Requirements

Education

Knowledge, Skills and Abilities

Experience