Business Operations Analyst

Business Operations Analyst

Do you have analytical Skills

Can You Deliver High Quality Data Analysis

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case

About the Role

The purpose of this role is to drive data-informed decision-making across Sales, Marketing, and Product functions within LexisNexis India. The Business Analyst will analyze business performance and deliver insights that growth metrics in an analytical framework to measure sales efficiency, marketing ROI, and product adoption.

The role requires a highly analytical, proactive, and collaborative professional who can translate complex datasets into actionable insights and guide strategic decisions - ensuring consistency and clarity across all reporting frameworks.

Responsibilities

Sales and Marketing Analytics

• Deliver high-quality data analysis on the sales funnel, marketing campaign ROI, and customer acquisition trends.
• Develop dashboards for conversion, retention, account growth across channels. Partner with teams to optimize targeting and growth.

Cross-functional Performance & Churn Metrics Reporting

Data Governance & Process Improvement

Requirements

Work in a way that works for you

We promote a healthy work / life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer :

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Skills Required

Salesforce, Data Analysis, Microsoft Excel