Product Manager-HO & SUPPORT-HO House Hold

JOB ROLE ANALYSIS

Senior Product Manager

RL Ho & Support-HO House Hold

M5

Job Summary :

A candidate with Tech and Digital knowhow with inclination towards Switch, Acquiring, Authorization

Key Responsibilities :

• Analyze and monitor various developments in Debit Card Switch, ACS partners
• Coordinating with IT, BSG and other stake holders for completing and developing the projects.
• Analyze existing product authorization rate and see that there is any changes as per the trend in the market.
• Handle regulatory project and audit query to smooth functioning of debit card
• Supports strategic planning and product implementation of Debit Cards
• Owns the end-to-end debit card transaction lifecycle via different channels and achieves project completion and customer experience by higher auth rate and improving overall customer experience
• Implements auth strategy with help of ACS partners, identify issues, ideate and implement solutions
• Cross functional co-ordination with, Legal compliance, BSG, Ops, IT, Marketing & Product teams to discuss and finalize new enhancement changes on the channels or new product development.

Tools & Platforms : SQL, SAS

Does the role include any of the below (Please tick the box as applicable)