Job Title : Senior Client Advisor
Location : Gurugram
Company : AMARIS i s one of India's most coveted fine jewelry brands. We specialize in handcrafted jewels that are a beautiful juxtaposition of diamonds and ethically sourced stones that are endorsed by various well-known celebrities like Deepika Padukone, Aalia Bhatt, Aishwarya Rai Bachchan, Madhuri Dixit, Sonam Kapoor and many more.
Job Description :
We are seeking a dynamic and experienced Client Advisor for our Gurugram store team. The ideal candidate will possess strong skills, a passion for fashion and luxury retail, and a proven track record of achieving sales targets and delivering exceptional customer service and will be responsible for overseeing all aspects of our retail operations.
Responsibilities :
- Ability to build and manage relationships with HNI clients and exceptional sales skills to close high-value jewelry sales (INR 5L-50L);
- Develop and execute sales strategies and initiatives to increase revenue and achieve targets.
- Foster a positive and collaborative work environment, motivating and inspiring the team to deliver outstanding customer service and exceed customer expectations.
- Lead by example, actively engaging with customers to build relationships, provide personalized styling advice, and drive sales.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner.
- Monitor and analyze sales performance, inventory levels, and other key performance indicators to identify opportunities for improvement and implement corrective actions as needed and directed by reporting managers.
- Ensure that the boutique maintains high standards of visual merchandising, cleanliness, and organization to create an inviting and luxurious shopping environment.
Requirements :
Proven experience in luxury retail management, with a minimum of 2 years of experience in Direct luxury sales preferably in Indian designer brands.Exceptional ability to sell and engage with HNI clients at a personal levelStrong leadership and management skills, with the ability to inspire and motivate a team to achieve sales targets and deliver exceptional customer service.Excellent communication and interpersonal skills, with the ability to build rapport with HNI customersResults-oriented with a track record of driving sales and profitability in a high-pressure retail environment.Knowledge of fashion trends, luxury brands, and the latest developments in the retail industry.Ability to multitask, prioritize tasks, and work well under pressure in a fast-paced environment.Flexibility to work evenings, weekends, and holidays as needed.Interested candidates can mail their resume to hr@amarisjewels.com