Job Description
Role : SAVP -Digital CX Technical Lead – Gen AI
Experience : 16+years
Location : NCR / Bangalore
Work Mode : Hybrid
Shift Timing : 1 : 30 pm – 11 : 30pm
Technical Skills
- Strong technical background with a solid understanding of conversational AI technologies, machine learning, natural language processing, and software development methodologies.
- Proven experience in delivering Google CCAI, Dialogflow, Vertex.AI solutions.
- Strong background in Natural Language Processing (NLP), deep learning, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG).
- Experience with deep learning frameworks like PyTorch or TensorFlow.
- Experience with cloud platforms (AWS, Azure, GCP) for deploying AI models.
- Strong understanding of neural networks, transformers, and reinforcement learning.
- Familiarity with software development best practices, version control (e.g., Git), and agile methodologies.
- Experience with CI / CD pipelines and DevOps practices.
- Excellent software development skills to drive the development and deployment of cutting-edge AI solutions
Leadership Skills
Demonstrated leadership and team management skills, with the ability to inspire, guide, and develop a diverse team of professionals.Excellent client-facing skills, including effective communication, relationship-building, and negotiation abilities.Excellent problem-solving skills and the ability to think critically and creatively.Strong communication skills and the ability to work effectively in a team environment.Leadership qualities with a proactive and collaborative approach.BE / BTech / MCA / Ph.D. from tier I / II institute in CS or related field