Senior Ecommerce Operations Manager

Key Responsibilities :

• Manage day-to-day operations across e-commerce marketplaces (Amazon, Flipkart, Pepperfry, etc.).
• Coordinate with internal teams and external partners for smooth order processing, dispatches, and returns.
• Monitor sales performance, pricing strategies, and campaign effectiveness.
• Analyze data and prepare performance reports to drive revenue and efficiency.
• Ensure brand consistency, compliance, and visibility across online platforms.
• Collaborate with digital marketing for promotions, ads, and sponsored campaigns.
• Identify growth opportunities through category analysis and competitor tracking.
• Optimize catalog visibility and inventory coordination (without direct product listing).
• Handle vendor communication, platform relationships, and escalation management.

Requirements :