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Sodexo - National Account Director

Sodexo - National Account Director

SodexoHyderabad, India
4 days ago
Job description

Description : Sodexo promotes an inclusive and diverse workplace and encourages applications from individuals of all National Account Hyderabad

Reports To : Region Head

Role Summary :

  • Lead and manage food service operations across assigned sites, ensuring service excellence, profitability, client satisfaction, HSE best practices and compliance with company standards and regulatory requirements.
  • This role demands strategic oversight of large-scale catering operations with knowledge of latest trends in the food industry, strong financial control, people engagement & retention and exceptional client relationship management. The position requires regular travel across client sites to ensure operational consistency and stakeholder engagement.

Key Management :

  • Oversee daily food service operations in alignment with client contracts.
  • Ensure consistent quality, taste, hygiene, and presentation across all meals.
  • Develop and implement innovative menus, events, and promotional activities.
  • Work with marketing & culinary to upgrade food concepts.
  • Ensure adherence to ISO 22000 : 5000 and internal food safety protocols.
  • Client & Stakeholder Management :

  • Maintain strong client relationships to ensure satisfaction and long-term retention.
  • Proactively address service issues and identify growth opportunities.
  • Ensure all contracts, renewals, and agreements are valid and up to date.
  • Financial Performance :

  • Achieve sales and profit targets through performance tracking and corrective actions.
  • Control cash handling, invoicing, collections, and financial documentation.
  • Monitor wastage, implement cost control measures, and support sustainable practices.
  • People & Team Management :

  • Lead and motivate on-site teams, ensuring optimal staffing and productivity.
  • Identify training needs and drive team development initiatives.
  • Collaborate with cross function teams for timely support.
  • Ensure implementation of all HR and staff welfare & Safety :
  • Ensure compliance with legal, HR, and QHSE standards.
  • Maintain hygiene, food safety, and waste disposal protocols.
  • Report incidents and collaborate with internal QHSE teams to mitigate risks.
  • Inventory & Procurement :

  • Oversee raw material planning, storage, and inventory accuracy.
  • Work closely with purchase teams to align on cost trends and quality standards.
  • Enforce FIFO and hygiene standards in storage and cold room management.
  • Key Experience : At least 10 years in food service or hospitality operations.

    P&L Management : Strong acumen in managing profit & loss, budgeting, and financial performance.

    Client Management : Proven ability to build and maintain high-value client relationships.

    Team Management : Engage and develop people for high motivation and reduction in Catering : Demonstrated experience in managing large catering operations across multiple sites.

    Strategic Leadership : Capable of driving operational excellence and team performance at scale.

    Professional Presence : Well-groomed, articulate, and confident in client-facing environments.

    Why SODEXO :

  • Healthy Work-Life Balance
  • Leadership Development
  • Global Career Opportunities
  • Cross-Functional Collaboration
  • Inclusive Culture
  • Competitive Compensation
  • Comprehensive Health & Wellness Benefits
  • (ref : iimjobs.com)

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    Account Director • Hyderabad, India

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