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O2C Collections Specialist

O2C Collections Specialist

ConfidentialBengaluru / Bangalore, India
10 days ago
Job description

About Broadridge :

Broadridge Financial Solutions (NYSE : BR) is a global FinTech leader providing essential technology and operations solutions to the financial services industry. We serve clients in over 100 countries, powering the entire investment lifecycle—from trading and post-trade processing to data & analytics, regulatory communications, and governance solutions. A certified Great Place to Work®.

Job Summary

: We are seeking an enthusiastic and driven Accounts Receivable (AR) O2C Collections Specialis t to join our Finance team in Bangalore. This role requires strong expertise in the Order-to-Cash (O2C) cycl e, particularly in international AR collections, with an ability to independently manage customer relationships, drive timely collections, ensure compliance, and deliver on key performance indicators like DSO and customer aging target s

Key Responsibilitie

  • s : Handle end‑to‑en d international AR collectio ns with strong focus on customer engagement and cash applicatio
  • n.Ensur e AR aging is maintained within targe ts by proactively following up with customer
  • s.Driv e Days Sales Outstanding (DS O) and meet monthly collection goals and SLA
  • s.Communicate effectively with global stakeholders and customers over calls and emails to ensure timely payment
  • s.Deliver necessary AR reports, includin g aging analysis, collection metrics, and DSO repor t
  • s.Identify risks or process gaps, recommend solutions, and implement controls to mitigate risk
  • s.Research and resolve collection issues independently, ensuring positive client experienc
  • e.Consistently mee t daily deliverables and SLA requiremen t
  • s.Demonstrate strong ownership and customer‑centric approach in managing collection

s.

Qualifications & Skil

  • ls : Bachelor's / Master's degree in Commerce, Business Administration (B.Com / M.Com / BBA / M B
  • A).2–5 years of relevant AR collections and O2C experie nce in international marke
  • ts.Hands-on experience in Oracle Financials E‑Business Suite / Fus ion preferr
  • ed.Excelle nt oral and written English communicat ion skills to interact with global custome
  • rs.Strong knowledge of Accounts Receivable principles and O2C proce
  • ss.Self‑driven, motivated, and able to work independently as well as within a te
  • am.Flexible to work in US night shi fts, based out of Bangalore locati
  • on.

    Why Join Broadrid

  • ge Global FinTech Le ader : Be part of a Fortune 500 company powering financial markets in over 100 countr
  • ies.Career Gr owth : Learn, develop, and grow in a high-impact finance role with global expos
  • ure.Innovative Cul ture : Drive process improvements, automation, and best practices in AR and
  • O2C.Inclusive Workp lace : Work in a culture that val ues collaboration, well-being, and diver sity—Broadridge i s a certified Great Place to W
  • ork®

    Skills Required

    Accounts Receivable

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