Executive-Ocean Export

Job Description

• Serve as the primary point of contact for clients, providing timely and accurate information regarding their shipments.
• Address customer enquiries and resolve any issues related to export shipments, ensuring high levels of customer satisfaction.
• Coordinate the export process for ocean shipments, from booking to final delivery.
• Collaborate with internal teams, such as operations, sales, and documentation, to ensure all shipment requirements are met.
• Schedule pickups, track shipments, and ensure timely delivery in accordance with customer requirements and industry regulations.
• Prepare and review export documentation, such as AMS, ISF, Manifestation, VGM and review commercial invoices, and packing lists, ensuring accuracy and compliance with international trade regulations.
• Should have experience in handling DG shipments.
• Ensure compliance with customs regulations, export laws, and other relevant policies for ocean shipments.
• Liaise with customs brokers, carriers, CFS, Surveyor and other stakeholders to facilitate smooth clearance and transport of goods.
• Monitor shipment status and provide regular updates to customers and internal teams.
• Maintain accurate records of all export transactions and generate reports as and when needed.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using freight forwarding software systems.
• Responsible for sending DSR, and review the shipments on monthly, Quarterly, Half yearly and Yearly basis.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously

Exemption Type Exempt (Salaried) Job Requirements

Experience and Qualifications