Qualifications and Skills
- Proficient time management skills to ensure all assigned tasks are completed efficiently within established deadlines.
- Strong customer service skills to effectively interact with guests and address their needs to enhance their experience.
- Keen attention to detail to identify any areas requiring additional cleaning or maintenance and address them promptly.
- Ability to use a variety of cleaning equipment safely and effectively, following all operational and safety protocols.
- Familiarity with sanitization protocols to maintain hygiene and safety standards in all cleaning tasks and environments.
- Capability in handling laundry operations, ensuring all linens and garments are cleaned, dried, and arranged properly.
- Skilled in inventory management to track cleaning supplies and reorder items as necessary to ensure constant availability.
- Flexibility in scheduling to accommodate different work shifts and any last-minute changes as required by the job demands.
Roles and Responsibilities
Perform general cleaning duties, including sweeping, mopping, vacuuming, dusting, and sanitizing common areas and rooms.Replace linens, restock amenities, and ensure the proper setup of guest areas to deliver a high-quality, welcoming experience.Identify and report any maintenance or repair needs to ensure the continued integrity and appearance of facilities.Maintain the cleanliness and orderliness of storage spaces, ensuring cleaning equipment is organized and supplies are replenished.Follow all safety guidelines and sanitization protocols to ensure a safe and healthy environment for guests and staff.Efficiently respond to guest requests and inquiries, providing courteous service and ensuring their satisfaction at all times.Liaise with other housekeeping staff to ensure a coordinated approach to cleanliness and problem-solving.Document and log daily cleaning tasks, incidents, and guest interactions to maintain accurate records for review and reporting.